FAQs • Lebanon, NH • CivicEngage

▼
Airport | Aircrafts

Show All Answers

1. What type of planes use the Lebanon Airport?: For based aircraft, single-engine and two-engine piston planes with four to six seats, and small two-engine jets with six to eight seats use the Lebanon Airport. Transient aircraft are the same as the based aircraft along with corporate jets that weigh between 15,000 and 90,000 pounds and can carry up to 20 passengers.

2. What are the Airport Rules and Regulations?: Click to view Airport Rules and Regulations.

3. How do I book a flight?: Please visit Cape Air at www.capeair.com, call them at 800-227-3247, or visit our Book a Flight page.

4. What is the cost of airport parking?: Lebanon has free Airport parking is free for as long as you are away on a trip via airplane or rental car. If you are parking for longer than a week, please let the Airport know by submitting this form.

5. Where is the Airport located?: The Lebanon Airport is located at:
5 Airpark Road
West Lebanon, NH 03784

6. What is the airline schedule?: Contact Cape Air reservations at 800-227-3247 or on the Cape Air website.

7. How do I report a noise complaint or express any other concerns regarding the Airport?: You can report noise complaints or other matters by sending an email to airport@lebanonnh.gov.

8. How many minutes before departure should I arrive at the airline terminal?

Recommended times:

30 to 45 minutes for a New York flight.

30 minutes without luggage, 60 minutes with luggage for a Boston flight.

9. What airline destinations are served from Lebanon?: Boston Logan International (55 minute flight) 4 times daily, average round trip fare of $130 to connect with nationwide and worldwide destinations. White Plains / New York City (1 1/2 hours to White Plains and 1 additional hour to Midtown Manhattan 2 to 3 times daily. Round trip fare is $320. Fare includes flight to White Plains and executive ground transportation to 35th Street and 8th Avenue in New York City.

10. What is being proposed for the Runway Safety Area project?: The preferred alternative in the Final EA which is now being discussed, includes reducing the length of Runway 7-25 by 250 feet on both ends (and providing the Runway Safety Area on the top of slope). It also includes shifting the Runway 18 landing threshold (for landings from the north) to the south by 300 feet, shifting the Runway 18 end (usable end of runway for Runway 36 departures and landings) to the south by 700 feet, and extending the Runway 36 end (south end) by 1,000 feet.

11. Through Boston; how many domestic and international destinations are 1-stop from Lebanon?: There are 72 domestic destinations and 29 international destinations that are 1-stop from Lebanon (through Boston).

12. How long are the airport's runways?: Runway 7-25 (east to west) is 5,496 feet and Runway 18-36 (north to south) is 5,200 feet.

13. What are Runway Safety Areas?: A surface of either stabilized turf or pavement surrounding the runway suitable for reducing risk of damage to an aircraft if the aircraft should the aircraft undershoot, overshot, or veer off the runway. Federal Aviation Administration design criteria sets forth the required dimensions of the Runway Safety Area based on approach speed and wingspan of the critical/design aircraft.

14. What is the Runway Safety Area Project?: Federal Aviation Administration design criteria in-place since the early 1980s shows that the Runway Safety Areas should extend 1,000 feet beyond each of the 4 runway ends at Lebanon Airport; and 3 out of 4 runway ends to not meet criteria. The Runway Safety Area Project is to improve the Runway Safety Areas to design criteria. Please call the Airport Manager at 603-298-8878 with any questions or concerns.

15. What rental car services are at the Airport?: Please see our
Ground Transportation page.

16. What services are offered at Lebanon Airport?: Airline (Cape Air), aircraft hangars and tie downs, Granite Air Center at 603-298-6555. Also we offer aircraft maintenance, service, and catering (Granite Air Center), helicopter sales, service. Flight instructions are also available through Sharkey's Helicopters at 603-298-8728. For more information, please visit our website at https://flyleb.com.

17. Are flying lessons offered at Lebanon Airport?: Helicopter flight instruction, discovery flights, and scenic flights provided by Sharkeys Helicopters, contact them at 603-298-8728 or
visit their website.

18. Does the airport give tours to schools or civic groups?: Definitely! Contact Airport Manager at 603-298-8878 or airport@lebanonnh.gov or visit our Tours and Outings page.

19. How are Airport capital projects funded?: Airport capital projects (improvements) are typically funded 90% by the Federal Aviation Administration, 5% by the New Hampshire Department of Transportation, and 5% by the City of Lebanon. The 5% City share in the last 6 years have been totally funded by airport-generated Passenger Facility Charge revenue.

20. Can I fly a drone near the Airport?: Drone operators must receive airspace authorization prior to operating in controlled airspace around airports. For more information, please visit the FAA's website on Flying Near Airports.
FAA's website.

21. What do I need to know before using a crane near the Airport?

USING A CRANE NEAR THE LEBANON AIRPORT

The Federal Aviation Administration requires a permit for ANY crane work within a 3-mile radius of any airport. The distance may be increased if the work is in the direct line of a runway – considered to be within the “glide path” of aircraft during takeoff or landing. The glide path is defined as a 1 foot per 100 feet slope beginning at the closest point of any runway. Work may be allowed if the max. height of the crane is below the glide path after compensations for topographical elevations are calculated.

You must file with the FAA at least 45 days prior to construction if:

any construction or alteration that exceeds an imaginary surface extending outward and upward at any of the following slopes:
- 100 to 1 for a horizontal distance of 20,000 ft. from the nearest point of the nearest runway of each airport described in 14 CFR 77.9(d) with its longest runway more than 3,200 ft. in actual length, excluding heliports
- 50 to 1 for a horizontal distance of 10,000 ft. from the nearest point of the nearest runway of each airport described in 14 CFR 77.9(d) with its longest runway no more than 3,200 ft. in actual length, excluding heliports
- 25 to 1 for a horizontal distance of 5,000 ft. from the nearest point of the nearest landing and takeoff area of each heliport described in 14 CFR 77.9(d);
OR any highway, railroad, waterway or other traverse way for mobile objects, of a height which, if adjusted upward as defined in 14 CFR 77.9(c) would exceed a standard of 14 CFR 77.9 (a) or (b);
OR your structure will emit frequencies, and does not meet the conditions of the FAA Co-location Policy;
OR your proposed structure will be in proximity to a navigation facility and may impact the assurance of navigation signal reception;
OR any construction or alteration exceeding 200 feet above ground level, regardless of location;
OR any construction or alteration located on an airport described in 14 CFR 77.9(d);
OR filing has been requested by the FAA.

If you require additional information regarding the filing requirements for your structure, please identify and contact the appropriate FAA representative using the Air Traffic Areas of Responsibility map for Off Airport construction, or contact the FAA Airports Region / District Office for On Airport construction.

The FAA hosts a web-based tool to assist contractors in determining if a hazard exists and if an FAA Permit is required at: https://oeaaa.faa.gov/oeaaa/external/portal.jsp

The consequences of not having an FAA permit are:
1) the Jobsite will be shut down and
2) a substantial fine.

22. What are Airport Fees?: Lebanon Municipal Airport Fee Schedule as of August 21, 2019.

▼
Assessments & Revaluations

Show All Answers

1. What is a revaluation?: A revaluation is an update of all assessments in the municipality conducted under the direction of the local assessor. The assessor is a state-certified individual whose duties are to discover, list and value all taxable real property in the municipality, in a uniform and equitable manner. The assessor is not involved in the collection of property taxes.

2. Why is a revaluation necessary?: The state recommends that all property in a municipality be assessed within 10 percent of market value. Further the New Hampshire Constitution requires that each municipality takes value anew every 5 years. A revaluation is the most equitable way to accomplish this.

3. When will the revaluation start?: The revaluation began November 1st and we expect to complete work by August 31. The resulting values will be effective as of April 1. These assessments will be the basis for the tax bill which will be mailed in the fall.

4. Will all property values change?: Most likely, yes. However, not all property values will change at the same rate. Market value will have decreased more for some neighborhoods and property types than for others. Some neighborhoods and property types may have increased in value and others may have remained the same. One purpose of a revaluation is to make sure that the assessed values reflect the changes that have occurred in property values.

5. Who will do the revaluation?: The municipality has chosen to perform the valuation update in-house using existing appraisal staff. The staff has many years of experience in revaluation work and has performed revaluations for many other municipalities.

6. Will the person who inspects my property be able to tell me my new assessment?: No. After the inspection of your property, we have to analyze all of the information we gathered before placing a value on your property. We will then further review this information to ensure that your assessment corresponds fairly to the assessments of other properties.

7. Is it necessary that you view the inside of my property?: To make a proper assessment on a building, it is desirable that an inspector see the inside as well as the outside of the property. The law requires that property be valued from an actual view or the best information available. We do not always have current data on the physical characteristics of each property in the municipality. If we are unable to enter your property, we will estimate your assessment based the data that is available and sales of properties similar to yours.

8. What if I refuse to let assessment personnel in my property?: To ensure an accurate assessment, it is to your advantage to allow the inspector inside your property when an inspection is requested. By denying an inspection, you lose your right to appeal your assessment to the Board of Tax and Land Appeals or Superior Court.

9. You mention market value. What is it?: State law requires that your property be assessed at market value. Market value is defined as the amount a typical, well-informed purchaser would be willing to pay for a property. For a sale to be a market value (arm's-length) sale, the seller and buyer must be unrelated and willing parties (not under pressure) to sell or buy, the property must be on the market for a reasonable length of time, the payment must be made in cash or its equivalent, and the financing must be typical for that type of property.

10. What if there hasn't been a recent arm's-length sale of my property?: The next best evidence is the arm's-length sales of reasonably comparable properties. These are properties similar to yours in location, age, style, condition, and other features that affect market value, such as the number of bathrooms and size of garage.

11. What if there are no reasonable comparable sales?: We will then consider all other factors that may affect the market value of your property. The cost to replace your building, less any depreciation, plus the value of land could also be used to estimate market value. For rental properties, the income and expenses could be considered.

12. I recently built my home. Will the actual construction costs be considered?: Your construction cost is a historical figure that may or may not reflect the current market value of your property. It is only 1 element that will be considered.

13. What will happen to my assessment if I improve my property?: Generally speaking, improvements that increase the market value of a property will increase the assessment. The following examples are typical items that may increase the assessed value of your property:
- Added rooms or garage
- Aluminum or vinyl siding
- Central air-conditioning
- Extensive remodeling
- Fireplaces
- Substantial modernization of kitchen or baths

14. Will my assessment go up if I repair my property?: Normal maintenance will help retain the market value of your property, but generally, will not affect your assessment.

15. How can my assessment change when I haven't done anything to my property?: General economic conditions such as interest rates, inflation rates, and changes in the tax laws will influence the value of real estate. As property values change in the marketplace, those changes must be reflected on the assessment roll.

16. How will my taxes change as a result of the new assessment?: Although the value of your property affects your share of taxes, the actual amount you pay is determined by the budget needs of the schools, municipality, county, sewer district, etc. All of these taxing units decide what services they will provide in the coming year and how much money they will need to provide these services. These items are then presented to the City Council, School Board and County Commissioners for approval or disapproval.

Once the decision to approve a budget is made, a tax rate is set by the state that will generate the needed dollars. Your property taxes are then determined by taking your assessment, dividing by 1000, and multiplying by the tax rate. (assessed value/1000) x tax rate = taxes.

17. Will I be notified if there is a change in my assessment?: If there is a change, the state of New Hampshire, Department of Revenue Administration, Administrative Rules require that all property owners be notified of their assessment regardless of value during a revaluation.

18. What if I don't agree with my assessment?: Schedule an appointment with a hearings officer. During this informal session you can learn how your assessment was made, what factors were considered, and what type of records we have on your property.

19. What evidence do I need to present to the Board of Tax and Land Appeals?: State law puts the burden of proof on the property owner to show that the assessment is incorrect. Keep in mind that your proof must be strong enough to prove that the assessor's value is incorrect. Only relevant testimony given at the hearing will be considered by the board. Stating that property taxes are too high is not relevant testimony.

You should establish in your mind what you think your property is worth. The best evidence of this would be a recent sale price of your property. The next best evidence of this would be recent sales prices of properties that are similar to yours. The closer in proximity and similarity, the better the evidence. Another type of evidence is oral testimony from a witness who has made a recent appraisal of your property.

20. Can I submit my mortgage bank appraisal as evidence of value?: A primary function of the Assessing Office is to determine the full and true market value of all property as defined by the State. While it is possible the bank appraisal may be reflective of full and true value, its purpose is to determine the most probable price for mortgage underwriting requirements only. Thus the opinion value, which satisfies the mortgage underwriting requirement, may be in the lower end of the overall range of value, as opposed to the State requirement of determining the highest price possible.

21. What happens after the Board of Tax and Land Appeals makes its decision?: The board will either give or mail you a notice of its decision. If you are not happy with the board's determination, the notice will contain information on how you may file for reconsideration of the board's decision.

22. What if, after this informal hearing, I still disagree with the assessment?: If any property owner believes their assessment is incorrect and wishes to file for abatement, they shall first appeal to the local assessing officials in writing, by March 1st, following the notice of tax and not afterwards. The assessing office will have the necessary form which must be completed in full.

▼
Auto | Vehicle Registration

Show All Answers

1. What do I need to register my car?: The paperwork you need to bring to the City Clerk's Office varies by transaction. For more information please visit our Motor Vehicle Registration page.

2. What information is required to renew my motor vehicle online?: The PIN located in the upper right hand corner of your Motor Vehicle Renewal Notice and VIN. The VIN is printed on your Renewal Notice as well as on your registration.

3. My address or name has changed since I last renewed my registration. Can I renew online?: No. You cannot renew online if you have changed your name or address. You must complete your registration at the City Clerk’s Office.

4. I did not get a renewal notice in the mail. Can I still renew online?: No. Our office will not be able generate another renewal notice. Please contact our office for further instruction on how to complete your renewal by calling 603-448-3054.

5. What is the deadline for submitting an online renewal?: Registration renewals should be submitted no later than the 20th of the renewal month. This is to allow adequate time for us to process your renewal so that it reaches you by the end of the month.

6. How far in advance may I renew my registration online?: Immediately upon receipt of your Renewal Notice. Renewal notices are mailed during the last week of the month prior to the month they are due. For example, February renewals will be mailed at the end of January.

7. Which types of vehicles can be renewed online?: Only vehicles which have previously been registered in the City of Lebanon may be renewed online. In general, you may do online renewals for the following types of vehicles:
- Passenger Vehicles (sedans, pick-ups, SUVs, etc)
- Small Commercial Vehicles (GVW up to 26,000 lbs)
- Light Duty Trailers
- Motorcycles
- Small Motor Homes (GVW up to 26,000 pounds)

Examples of vehicles which cannot be renewed online:
- Boats
- Vehicles weighing 26,001 lbs or more

8. How do I pay for my renewal?: You can pay for your renewal using a checking account, savings account, Discover Card, Master Card, American Express or Visa. If paying by checking or savings, please have your bank’s routing number and your account number ready. If paying by card, please have your card ready.

9. Are there any fees associated with an online registration renewal?: Fees are not charged or collected by the City of Lebanon. However, the third party online bill processor does charge the following convenience fees. You will be shown your renewal fees including any convenience fees before being asked to complete the transaction.

Payment by bank account (checking or savings) is free. Payment by credit card is: Approximately 2.95% is charged for each payment transaction.

10. Can I cancel my online renewal?: No. Once a renewal has been processed online, it cannot be canceled.

11. How soon will I receive my registration in the mail?: Once processed online, the registration will be mailed within 3 business day.

12. How do I know my renewal transaction went through ok?: You will be shown the renewal fee before you are asked to complete the transaction. The fee amount and a confirmation number are issued and shown on the confirmation page that you receive after submitting your order. When the City receives your payment, you registration will be processed and mailed.

13. I am a new resident in possession of my vehicle title. What can I expect when I register my vehicle?

Because you are in possession of your title, the State of New Hampshire allows us to title and register your vehicle. In most instances, we will be able to process the entire transaction in our office. However, some instances may still require a visit to a state Division of Motor Vehicles (DMV) office to finish the transaction.

You will need to surrender your title which will be attached to a title application prepared by our office and mailed to the State of New Hampshire Title Bureau. The Title Bureau will process a New Hampshire title and mail it to you within 3 to 4 weeks. However, if you still make payments, your title will be mailed to your lien holder.

With the exception of leased vehicles, registrations will be processed through the first owner’s birth month. First time registrations cannot be issued for less than five months or more than sixteen months. The first time is prorated. Renewals are done at twelve month intervals and are not prorated. If you are a college student and don’t wish to change your residency to New Hampshire, please visit our page for students for further information prior to your visit. New residents have 60 days upon establishing residency to obtain a New Hampshire drivers license and register their vehicles, view the DMV website for more details.

▼
Birth, Death, Divorce, Marriage

Show All Answers

1. How do I apply for a Certified Copy of a Birth, Death, Divorce, or Marriage record?: Certified copies of birth, death, divorce, and marriage records may be requested in person, online, or by mail. For further information on the process, or to download an application, please visit our Requesting Vital Records page.

2. How do I apply for a marriage license?: New Hampshire residents, as well as non-residents, who wish to marry in the State of New Hampshire must file for a marriage license. For complete details, please review our Applying for a Marriage License page.

3. Where can I find a Justice of the Peace?: The City Clerk's Office maintains a list of local New Hampshire Justices of the Peace and their contact information. Please visit their Justices of the Peace page.

4. How do I change my name after I am married?: It is a common misconception that your name automatically changes when married, however that is not the case. Changing your name is a process you have to do yourself. Find out how to begin the process of changing your name by visiting our Changing Your Name After Marriage page.

5. Is there a notary public available at City Hall?: The City Clerk's Office, located on the second floor of the Lebanon City Hall building, does offer notary services. Please visit their Notary Services page for complete details.

▼
Cemeteries

Show All Answers

1. Where are the cemeteries located?

Lebanon cemeteries can be located at the following addresses:

Glenwood / Mount Calvary Cemeteries

117 Dulac Street

Lebanon, NH 03766

Sacred Heart / Valley Cemeteries

258 Mascoma Street

Lebanon, NH 03766

School Street Cemetery

30 School Street

Lebanon, NH 03766

Upper Valley Jewish Community Cemetery

267 Mascoma Street

Lebanon, NH 03766

Old Pine Tree Cemetery

Old Pine Tree Cemetery Road

Lebanon, NH 03766

West Lebanon Cemetery

Off Pleasant Street

West Lebanon, NH 03784

Cole Cemetery

108 Great Brook Road

Lebanon, NH 03766

Mascoma Cemetery

685 Dartmouth College Highway

Lebanon, NH 03766

Visit our Cemetery Information page for additional details.

2. What is the process of purchasing a cemetery lot?: To purchase a cemetery lot, please contact the Public Works Department at 603-448-3112 to set up an appointment to view available lots. Once a selection has been made you may purchase the lot and a deed will be issued. Checks can be made payable to: City of Lebanon.

3. What is the cost of a conventional grave?

Charge of lots. The following prices are established as the purchase prices for cemetery lots and for required contributions to the Cemetery Maintenance Special Revenue Fund. (Cemetery Maintenance Special Revenue Fund payment is 50% of a grave lot cost): [City Code, Chapter 46, Cemeteries, Effective 6-1-2022 by Ord. No. 2021-16]

(1) Each full grave (with permanent outside container): *Resident - $700 (Grave lot cost is $350; Cemetery Maintenance Special Revenue Fund is $350); Non-resident - $1400 (Grave lot cost is $700; Cemetery Maintenance Special Revenue Fund is $700)

(2) Each infant grave: *Resident - $300 (Grave lot cost is $150; Cemetery Maintenance Special Revenue Fund is $150) (applies to Glenwood and Valley Cemeteries only in the areas specifically laid out for infant burials); Non-resident - $600 (Grave lot cost is $300; Cemetery Maintenance Special Revenue Fund is $300)

(3) Each cremation grave (in-ground or columbarium): Resident - $300 (Grave lot cost is $150; Cemetery Maintenance Special Revenue Fund is $125) (applies only in the cemetery areas specifically laid out for cremation burials); Non-resident - $600 (Grave lot cost is $300; Cemetery Maintenance Special Revenue Fund is $300)

(4) Cremations. In the case of cremation interment, the following provisions shall apply:

(a) Minimum purchase is one grave space. Maximum number of cremation-type interments shall be six (6) per grave space (except in the case of combining full and cremation burials in which only one full burial and five cremation burials per grave will be allowed).

(b) For Columbarium Niche interment, minimum purchase is one niche space. Maximum number of interments is two (2) per niche.

*Documentation to show residency may include a most recent tax bill, vehicle registration, driver’s license (must include a physical address), non-driver/state-issued photo identification card, utility bill, signed lease agreement, or other evidence deemed adequate by the Cemetery Sexton.

4. How many burials are allowed in a single, conventional grave?: There can be one full burial and five cremations, or six cremations in a single, conventional grave.

5. What is a Natural Burial?: “Natural” or “Green” burial promotes the decomposition of the body with minimal impact to the environment. The deceased are buried without the use of embalming fluids, permanent outside containers, or modern caskets.

6. Where are the permitted locations for a natural burial?: Natural burials are permitted in Old Pine Tree Cemetery and in Section “F” of the West Lebanon Cemetery.

7. How many burials are allowed in a natural grave?: There can be one full burial in a natural grave.

8. What is the cost of a natural burial?

The cost for a natural burial is a combination of the purchase of a lot (which includes the required contribution to the Cemetery Maintenance Special Revenue Fund) plus the cost of a burial. [City Code, Chapter 46, Cemeteries, Effective 6-1-2022 by Ord. No. 2021-16]

(1) Each full natural burial lot (*resident): $1050 (Grave lot cost is $525; Cemetery Maintenance Special Revenue Fund is $525). Each full natural burial lot (non-resident): $2100 (Grave lot cost is $1050; Cemetery Maintenance Special Revenue Fund $1050).

(2) Each natural burial: $500 (weekday during operating business hours); $500 plus $100 per hour after operating business hours; $750 weekend; $875 holiday (as permitted)

9. What are the rules and regulations pertaining to cemeteries in the City of Lebanon?: Chapter 46 of the Lebanon City Code outlines the rules and regulations established by the City Council for the proper operation and use of municipal cemeteries in the City of Lebanon. To learn more, please review Lebanon Code, Chapter 46.

10. Do I have to pick up my dog’s dog waste?: Yes. Dog waste should be placed in a proper trash receptacle. Never throw dog waste into the stormwater grates in the street. For more information, please review our Rules about Pet Waste page.

11. Whom do I contact regarding genealogy research ?: The Public Works department provides genealogy assistance related to City of Lebanon cemeteries. Please send an email to dpw@lebanonnh.gov or call the Public Works Office at 603-448-3112.

▼
City Government

Show All Answers

1. Where can I find a directory of City Departments?: View a full listing of employees in the Lebanon staff directory.

2. Who is currently on City Council?: The current roster of Council members can be found on the City Council page.

3. How should I contact my Councilor about an issue?: View a listing of City Council members and their contact information, on the City Council page.

4. When are City Council Meetings?: Unless otherwise posted, City Council Meetings are held the first and third Wednesdays of each month beginning at 7 p.m. in Council Chambers.

5. Can I speak at a Council Meeting if my topic is not actually on the agenda?: Yes. There is an, open to the public session, at the beginning of each regular Council meeting.

6. How can I join a City Board or Committee?: If you are interested in serving on a board or committee, please contact the City Clerk at 603-448-3054.

7. Who are my State Representatives?: To find out information on your State Representative, please visit the State of New Hampshire House of Representatives website.

▼
City Manager | Communication

Show All Answers

1. How can I receive the latest City news?: The City of Lebanon is committed to keeping its citizens apprised of City related news, announcements, alerts, events, and opportunities. Discover the many ways you can receive communication and news about the City of Lebanon at LebanonNH.gov/Subscribe.

2. What are Lebanon Outcomes?: Lebanon Outcomes are a set of initiatives developed with all City Departments to assist in the implementation of activities that will bring Lebanon closer to becoming a sustainable community. For more information or to share your ideas or suggestions, please contact the City Manager's Office at 603-448-4220. More information about the Outcomes can be found by visiting the Lebanon Outcomes page.

3. What is the phone number of the Lebanon District Court?: The Lebanon District Court can be reached by calling 603-643-3555. You can also visit the Grafton County District Divisions - Lebanon page for more details.

4. What is the phone number of the Lebanon Post Office on East Park Street?: The Lebanon Post Office on East Park Street can be reached by calling 603-448-2348 or by visiting the USPS.com Lebanon page.

5. How do I report a broken link or missing web page?: We are sorry you have encountered a broken link or missing information on our website. We appreciate your input as we strive to maintain this community resource. To report this problem, please submit the information using our Resident Request Form. Choose "website" from the topic dropdown list. Thank you!

6. What is Lebanon in Depth?

Lebanon In Depth was a televised production, hosted by retired City Manager Greg Lewis, which presented a behind-the-scenes analysis of Lebanon City operations and its effect on Lebanon residents. The program was produced and filmed by Community Access Television (CATV) and can now be found on the City's Lebanon in Depth YouTube channel. The program was discontinued when Manager Lewis retired.

The City of Lebanon extends its special thanks to CATV for granting its permission to reproduce and post Lebanon in Depth on the City's website.

7. What is the best way to provide the City Manager with feedback on City issues?

The City Manager is available through many lines of communication.

Phone: 603-448-4220
Fax: 603-966-3122
Email:manager@lebanonnh.gov
Mailing Address: 51 North Park Street, Lebanon, NH, 03766

8. Do I need to make an appointment to see the City Manager?: While you do not need to have an appointment, having a scheduled time is the best way to assure that you receive enough time to express your concerns, ideas, and more. Unless unavailable due to an appointment, meeting, etc the City Manager's door is always open.

9. Can I sell door-to-door in Lebanon?: Yes, an application must be filed with the City Manager’s Office. The application is available online here: Licensing Board page.

10. How do I obtain a sound permit?: A Sound Permit Application must be received at the City Manager's Office at least two weeks prior to your event. Sound Permits are granted for events taking place from 8 am to 8 pm Monday through Saturday, and from 1 pm to 5 pm on Sundays per City Code, Chapter 110. If your event falls out of these time frames, special permission needs to be granted by the City Council, which will require at least two weeks’ notice. Once submitted and approved by the Chief of Police, the approved sound permit will be emailed to the applicant to have on hand at their event. For further information view the Sound Permit Application Form (PDF).

▼
City Parks | Facilities

Show All Answers

1. Do I need a permit to camp at Boston Lot?: Yes, you need a permit to camp in the Boston Lot conservation area. Please call the Planning and Zoning Office at 603-448-1457 Monday through Friday 8 a.m. - 4 p.m. for more information. The forms cannot be completed on line as we need to verify information prior to a permit being issued. To learn more about the Boston Lot conservation area and to view a map, please visit the council website.

2. Do I need a permit to sell goods at Colburn Park?: Yes. In order to hang a banner at Colburn Park, you must complete an application for a Banner Permit. Complete the application in the Office of the City Manager or by visiting the Licensing Board page.

3. How do I reserve Colburn Park for my event?: In order to reserve Colburn Park for your event you must complete an application for Use of City Property. Applications can be found and completed in the City Manager's Office.

4. How do I reserve Storrs Hill Lodge for my event?: In order to reserve Storrs Hill Lodge for your event you must contact the Lebanon Outing Club to check for availability and complete their reservation form. Please call Jen Grant at 448-5153

5. How do I reserve a pavilion for my gathering?

Lebanon Recreation and Parks has 3 pavilion areas:

Riverside Community Park / Skatepark (Large pavilion)

Eldridge Park (small pavilion)

Civic Park (small pavilion)

While we do not reserve our pavilions for exclusive rentals, we do maintain a calendar of use so that groups don’t overlap. To get on the calendar please call 448-5121 or email recreation@lebanonnh.gov.

The CCBA also reserves a large pavilion in downtown Lebanon, and can be reached at 448-6477

6. Do I need a permit to hang a banner on the fence at Colburn Park?: Yes an application must be filed with the City Manager's Office. Complete the application in the Office of the City Manager or by visiting the Licensing Board page.

7. What are the hours that the outdoor pool is open?: The Lebanon Memorial Pool is open each summer between the months of June and August. For more information, visit the Lebanon Memorial Pool page. visit the Lebanon Memorial Pool page.

8. Does Lebanon have ice skating?: Lebanon Recreation and Parks Department maintains two "skate at your own risk" ice rinks at Pat Walsh Park - one for open skating and one for hockey. Features of the rink is that there is seating, and it is lit up at night. We are always striving to make good ice. Relay questions about the rink to
Paul Coats.

9. Can I sell door-to-door in Lebanon?: Yes an application must be filed with the City Manager's Office. Complete the application in the Office of the City Manager or by visiting the Licensing Board page.

10. What is the Mascoma River Greenway?: The Mascoma River Greenway is a planned 4-mile pathway. For more question about the greenway or to get involved, contact Paul Coats.

11. How can I help improve the parks in the City?: If you are interested in volunteering to help with parks maintained by the Lebanon Recreation and Parks Department, please contact Paul Coats.

12. What is the new rail trail bridge by Goss-Logan in Lebanon, NH?: The new rail trail bridge is part of the Mascoma River Greenway project. If you have questions or would like to get more involved in the greenway or trail bridge, contact Paul Coats.

13. Where is a good place to walk or run?: We try to maintain a list resources that can be helpful to find a local race, or somewhere local to just get outside for a good walk or run. View the cities facilities for ideas.

14. Does my dog need to be on a leash within the City of Lebanon?

Yes.

Per City Code, Chapter 18, Animals, Article I Dogs and Other Animals, Section 18-3, Restraint.

All dogs within the City of Lebanon shall be restrained from running at large. A dog shall be deemed to be restrained from running at large when it is kept upon the property of its owner and keeper, or is kept within an enclosure on the property of its owner or keeper, or is kept on a leash. A dog is not restrained if, when tied, it is able to reach another’s property or any public domain. Hunting dogs in training and/or pursuing legal game shall not come under the provisions of this article.

[Amended 7-21-1999]

Also see, "Does the City of Lebanon have an animal control department?"

15. Is there a map of conservation lands in the area?: Maps of each conservation area trails are available on the
City's Conservation Commission page

16. How can I help improve the conservation lands in the city?: If you are interested in volunteering to help with conservation lands, please contact Mark Goodwin at 603-448-1457.

▼
City Sewer | Wastewater

Show All Answers

1. How much does it cost to dispose of septage?: Septage disposal fees for residents of Lebanon are $91 per 1,000 gallons. For properties located outside of Lebanon the fee is $136 per 1,000 gallons. (Fees cover disposal at the Treatment Plant and do not include cost of hauling by a private hauler.)

2. What if I have questions about what can be put in the sewer system?: If you have questions about what can be put into the sewer system, please reference Chapter 136 of Lebanon City Code or contact Assistant Public Works Director Jay Cairelli via email at jay.cairelli@lebcity.com or by phone at 603-448-3112. Jay can also provide permit applications, if so requested.

3. What if I smell sewage odors or have an odor complaint?: If odors are detected during normal business hours, call the Public Works Administration at 603-448-3112 or the Wastewater Treatment Plant. Outside of normal business hours call Lebanon Police Dispatch (Fire Dispatch Center is 603-448-1212) and they will contact the appropriate person.

4. Can I dispose of my wastewater from my recreational vehicle (RV). What does it cost? What hours can I utilize the RV dump station?

RV wastewater can be disposed of at the Lebanon Wastewater Treatment Plant Monday - Friday, 7 a.m. - 3 p.m.: Weekends and holidays, 7 a.m. - 9:30 a.m. The cost is $34 per RV.

The Treatment Plant address is:

28 Market Street

West Lebanon, NH 03784

5. Do I need a permit to discharge industrial (non-domestic) wastewater? If so, how do I get a permit?: A permit must be obtained from the City of Lebanon before discharging industrial waste. Pleaserefer to Lebanon City Code Chapter 136, Article IV, for complete details. To obtain a permit you must submit an application to the Wastewater Treatment Plant Superintendent or Chief of Quality Assurance. You can download a copy of the application from our website or call the Lebanon Wastewater Plant at 603-298-5986 to request a copy.

6. What are the Wastewater Treatment Plant hours of operations?: The Lebanon Wastewater Treatment Plant is open weekdays from 7 a.m. - 3:30 p.m.

7. Where is the Wastewater Treatment Plant located?: The Treatment Plant is located just north of the junction of the Mascoma and Connecticut Rivers in West Lebanon, behind the Hannaford's grocery store. The address is:
28 Market Street
West Lebanon, NH 03784

8. Can I take a tour of the Wastewater Treatment Plant?: Yes. The Wastewater Treatment Plant staff will gladly provide an informational tour of the plant. Tours take from half an hour to an hour and a half, depending on the number and depth of questions. Group sizes range from one person to approximately 20, although more can be accommodated by splitting the group into smaller groups.

9. What if I have questions about the sewage treatment plant?: Contact the Jay Cairelli, Assistant Director of Public Works at 603-448-3112 or by email at jay.cairelli@lebcity.com
staff directory entry.

10. Where can I find City regulations pertaining to the disposal of wastewater to the City's wastewater collection system?: To find City regulations pertaining to the disposal of wastewater to the City's wastewater collection system, please reference Lebanon City Code Chapter 136-12 online.

11. Is there an online site/map which shows the location of water/sewer lines in the City?: To find a map of water/sewer lines in the City, please visit our GIS Maps site at LebanonNH.gov/GIS, click on the Themes button, then select “Utilities-Water and Drainage” and/or “Utilities-Sewer System”. For more information on how to use the GIS “Themes” feature, please see https://help.mapgeo.io/themes.html.

▼
City Streets | Signs

Show All Answers

1. Where do I report an issue with a sidewalk?: To report an issue with a sidewalk call 603-448-3112.

2. How do I make a request for a sign?: To make a request for a sign please call 603-448-3112.

3. What is the City's current snow removal policy?: The City's snow removal policy is available by viewing the Snow Removal and Ice Control Plan located on the Public Works Winter Operations page.

4. Where do I report a need for roadside mowing at an intersection?: To report a need for roadside mowing at an intersection please call 603-448-3112.

5. Where do I report a missing sign?: To report a missing sign please call 603-448-3112.

6. Where do I report an issue with a City tree?: To report an issue with a City tree call 603-448-3112.

7. How does the City decide the order of plowing?: Streets and sidewalks are assigned to routes and have priorities. For complete details visit our Winter Operations page.

8. Where do I report an issue with a bridge within City limits?: To report an issue call 603-448-3112.

9. Where do I report an issue with the street curbing?: To report an issue call 603-448-3112.

10. Where do I report an issue with a street culvert?: To report an issue with a street culvert call 603-448-3112.

11. Where do I report an issue with a catch basin?: To report an issue with a catch basin call 603-448-3112.

12. What municipal parking lots are available for overnight parking during the winter?: The City of Lebanon's Winter Parking Ban (City Code Chapter 168-6) can be viewed on the City's Code website.

13. Where do I report a pot hole on my street?: To report a pot hole on your street call 603-448-3112.

14. Where do I report an issue with a street light?: Please report issues regarding street lights by calling Liberty Utilities directly at 1-800-833-4200 and choosing prompt #8 or by using the Liberty Utilities form.

▼
City Utilities

Show All Answers

1. On my water and sewer bill I have the usage as 2700. Is that gallons or some other measurement? Also, what is the average water usage per household in Lebanon?: The reading is in cubic feet. There are 7.48 gallons per cubic feet. The average per household can vary a lot depending on the number of people living there, how many showers per day are taken and other factors. But what we typically see are low numbers of 400 cubic feet per quarter and highs of 4000 cubic feet or more. In looking at the average I have typically used 150 gallons per day per household which would relate to about 1800 cubic feet per quarter.

2. Who do I contact to report an issue with my water/sewer bill?: Call Water and Sewer billing at 603-448-1569 We can send someone out to check the meter reading. We can also look at your meter to determine if something is leaking in your house.

3. Where do I report a leaking water meter?: During normal business hours (7 a.m. - 3:30 p.m.) Call 603-448-3112 or 603-298-5190. After hours call Lebanon Public Safety at 603-448-1212.

4. Can I check to see if my meter is working properly?: Yes, all water meters have a red triangle shaped indicator on them that moves when water is flowing thru the meter. If this indicator is moving and you are not using any water then you may have something leaking in your house. The most common locations for leaks that people don't notice are from toilets. Shut the valve below the toilet and look at the meter again to see if it stopped. If not try another location. If you can't find anything call the office for assistance.

5. What do I do if my cold water is brown or dirty?: - In colder weather this may be an indication your water service line is freezing. Let the cold water tap run slightly (about a pencil lead diameter flow).
- If it is unlikely that your service line is freezing (do not run your hot water) as there may be a water break in the area Call 603-448-3112 during normal business hours (7 a.m. - 3:30 p.m.), after hours call Lebanon Public Safety at 603-448-1212.

6. What do I do if I think I see a water main break or leak?: During normal business hours (7 a.m. - 3:30 p.m.) Call 603-448-3112 or 603-298-5190. After hours call Lebanon Public Safety at 603-448-1212.

7. Who do I contact if I see a missing manhole cover?: During normal business hours (7 a.m. - 3:30 p.m.) Call 603-448-3112 or 603-298-5190. After hours call Lebanon Public Safety at 603-448-1212.

8. Who do I contact to report a malfunctioning traffic signal?: During normal business hours (7 a.m. - 3:30 p.m.) Call 603-448-3112 or 603-298-5190. After hours call Lebanon Public Safety at 603-448-1212.

9. How does the City decide the order of plowing?: Streets and sidewalks are assigned to routes and have priorities. For details visit our Winter Operations page.

▼
City Water

Show All Answers

1. Can I get the water in my home tested for lead?: The Lead and Copper Rule requires the water system to assist home owners in locating a laboratory to test their home for lead. The homeowner is responsible for proper sampling, submitting the sample to the laboratory, any and all costs associated with the analysis.

2. How often does the City test for lead and copper?: The State of New Hampshire department of Environmental Services has placed the City on a 3 year testing cycle. 30 samples are taken from an existing pool of 60 homes every 3 years.

3. I want to have my tap water tested, whom of local staff do I contact?: Contact the Water plant for guidance 603-448-2514 or email the department directly - email and other phone numbers can be found at the Water Treatment staff directory entry.

4. If I want to have my tap water tested, whom of state staff do I contact?: Contact New Hampshire State Laboratory Services at 603-271-4661. You can also find their email and other contact information on the State of New Hampshire Public Laboratories website.

5. Where do I find the current or past annual Water Quality Report?: The Lebanon Public Works Department posts its Water Quality Reports online. The most current report can always be found at LebanonNH.gov/WaterReport . To view previously published reports, please visit our Water Quality Report Archive.

6. I want to have my private well water tested, whom do I contact?: Visit the New Hampshire Department of Environmental Services Private Wells website for more information and the nearest laboratory for testing.

7. My water has a different taste / odor. Whom do I contact?: During normal business hours contact The Water Operations Staff or Water Superintendent by telephone at 603-448-2514, otherwise after hours emergencies utilize the phone number 603-448-1212. Find additional contact information such as emails on the staff directory page.

8. How do I schedule a tour of the Water Treatment Plant?: Contact the Water Superintendent at 603-448-2514 or find his email and other contact information at his staff directory entry.

9. Is Lebanon and West Lebanon water fluoridated?: Yes, the City, as requested by popular vote, begin feeding Fluoride on November 9th 1956. The CDC and DHHS recommend a residual level of 0.7 milligrams per liter with a tolerance of +/- 0.1 milligrams per liter.

10. Whom do I call when I see a brook or stream degradation?: Call the state Department of Environmental Services (DES) Watershed Assistance at 603-271-3398. Find more information at the
NH Watershed Assistance website.

11. Is there an online site/map which shows the location of water/sewer lines in the City?: To find a map of water/sewer lines in the City, please visit our GIS Maps site at LebanonNH.gov/GIS, click on the Themes button, then select “Utilities-Water and Drainage” and/or “Utilities-Sewer System”. For more information on how to use the GIS “Themes” feature, please see https://help.mapgeo.io/themes.html.

▼
Codes, Zoning, Building Permits

Show All Answers

1. What building codes do I need to follow?: Please visit the State of New Hampshire Building Code Review Board website.

2. How do I schedule a building inspection?

To schedule a building inspection, please contact the Planning & Development Department 48-hours prior to the time you would like the inspection to occur.

3. How do I schedule a fire inspection?: To schedule a fire inspection, please contact the Lebanon Fire Department directly.

4. Where can I find a copy of the Zoning Ordinance and Map?: You can view the current Zoning Ordinance and Zoning Map page.

5. How do I know if I need Zoning Board approval?: Contact the Codes Office 603-448-1524.

6. Where do I find Zoning Board application forms?: Please see our Zoning Board Applications page.

7. Is there a Zoning Board application fee?: Yes, please see the Fee Schedule (PDF).

8. Do the zoning regulations allow Accessory Apartments (“Mother-in-Law Apartments”) in single family residential zones?: Yes, but only in those zoning districts that permit single family dwellings, by meeting certain requirements and obtaining a special exception from the Zoning Board of Adjustment. These are also called Accessory Dwelling Units (see section 610 of the Zoning Ordinance (PDF)).

9. Are there restrictions for yard sales?: Yes, per section 207 of the Zoning Ordinance, a yard sale from any 1 location shall not be considered a use regulated under the Zoning Ordinance, providing that is does not occur more than twice with any calendar year for a period of not more than 2 consecutive days. Please see the Yard Sale page.

10. Who can tell me how my property is zoned?: The Planning and Zoning Office can help if you call 603-448-1457. We can help you determine the zoning of your property. You must know the physical location and legal description of your property, or you can view this information online through the GIS mapping tool, search your property by address or tax map and lot number, click on it and then change the property view theme to Zoning theme and the zoning district label will appear, but always feel free to verify this with someone in the Planning and Zoning office.

11. Does Lebanon have a Noise Ordinance?: No, the City does not have a noise ordinance at this time.

12. When is a building permit required?: Please see City Code Chapter 36 "Building Construction."

13. Where do I find permit application forms?

Come into the Codes Office located at City Hall at:

51 N Park Street

Lebanon, NH 03766

Or you may print off any permit applications. View our landing page which directs to various permit categories, the

Building Permit Page.

14. How much is the permit fee?: For permit fees, please review our Commercial and Residential Fees document (PDF).

15. Do I need a permit to construct or re-locate my driveway?: Yes, no access drive or driveway maybe constructed or re-located without prior approval from the City Engineer. Please contact the Department of Public works and speak with the City Engineer by calling 603-448-3112.

16. Do I need a permit to install a fence?: No, provided it's not along a street front per section 201.1 of the Zoning Ordinance, fences, hedges or walls shall not exceed 3 1/2 feet in height unless setback 15 feet from the right of way. (The city suggests you be able to maintain both sides of the fence and still be on your property).

17. Are business licenses required?: No. There is no local license, however, you should contact the State of New Hampshire Secretary of State office about State requirements 603-271-3242.

18. Do I need a license to sell food in an RV?: Although the general answer is yes, but for more information please view our page on RV licensing requirements.

19. Are home businesses allowed?: Yes, but you must obtain a permit. Please download the permit application (PDF).

▼
Construction | Engineering

Show All Answers

1. What City construction projects are in process?: The City of Lebanon currently has several construction projects in progress throughout the City. To learn more about each project including who to contact if you have questions, please visit our Construction Projects page at LebanonNH.gov/Construction.

2. When do I need a driveway permit?: You need a driveway permit whenever you add or change existing access to your property. For more details regarding driveway regulations, please review the City of Lebanon Application for Driveway Permit (PDF). Additional information regarding how to submit your application can be found on the Public Works Forms, Permits, and Standards page.

3. Where can I find a driveway permit form?: You can find an application for a driveway permit by visiting the Public Works Building or by downloading it from our Forms, Permits, and Standards page.

4. What requires an excavation permit?

An excavation permit is required whenever any work is to be performed in the City's Right of Way.

The following information is needed to fill out an application:

name and address;
tax map and lot number;
contractor name, address, and phone number;
description of the work to be performed and the amount of disturbance in the City's Right of Way;
proof of liability insurance $300,000 to $500,000 bodily and $25,000 property;
a bond which will be calculated by the City's Engineering Office.

Learn more about street excavation permits including an application for a permit on our Public Works Forms, Permits, and Standards page.

5. I need a 911 address, where do I get one?: The City Engineer issues E-911 addresses for the City. You can call the Engineering Office at 603-448-3112. Please have the location of the proposed driveway and the tax map and lot number information for the parcel to be addressed. You can find information about 911 Standards on our Public Works Forms, Permits, and Standards page.

6. Is my property in a flood plain?: To find out if your property is in the flood plain you can use the City of Lebanon GIS map system or the FEMA Map Service Center. You can also call the Department of Public Works at 603-448-3112 and ask to speak to the Engineering Office.

7. What is a road Right of Way?: All public roads are located within land, which is referred to as road right-of-way. Within a typical road right-of-way, the following public facilities can be found: the driving surface, roadside shoulders and ditch, public utilities, sidewalks, and traffic signs to name a few. Road right-of-way width is established by deed, statute, or through the platting process. Regardless, lands within the road right-of-way are reserved for use of the traveling public.

8. Where is the City's Right of Way?: There is no standard right-of-way distance for every road. Generally, the right-of-way ranges from 16.5 to 150 feet from the road’s centerline. Due to this wide range, it is important to find out the exact right-of-way distance before completing any work. For more information please contact the Department of Public Works at 603-448-3112.

▼
Dog Licensing

Show All Answers

1. Which dogs must be licensed?: All dogs living in the City of Lebanon, including puppies who have received their first rabies shot, must be licensed in the City of Lebanon.

2. Where and how do I license my dog?: Dog licenses are issued by the City Clerk’s Office located at 51 North Park Street, during normal office hours. Remember to bring the dog’s current rabies certificate and spaying/neutering certificate, if applicable. You may license your dog by mail, but please contact our office prior to mailing to ensure the correct paperwork and proper fees are submitted. For complete details including an application, please see our Dog Licensing page.

3. When do I license my dog?: A new adult dog should be licensed immediately and a puppy can be licensed as soon as the puppy receives its first rabies shot. Dog licenses must be renewed annually by April 30th.

4. What is the annual fee to license my dog?: - Puppy (older than 3 months, younger than 7 months: $7.50
- Male and female dogs (not spayed or neutered): $10
- Spayed Neutered Male/Female: $7.50
- Group License for 5 or more dogs: $21
- Commercial Kennel License for 5 or more dogs: $21
- First Animal owned by Senior Citizen (65 or over by May 1st): $3
- Civil Forfeitures: $25
- Unlicensed Dog Fine (will be applied for negligent dogs on October 1 of every year): $10

For complete details, please visit our Dog Licensing page.

5. What happens if I don’t license my dog?: In addition to the regular licensing fee listed above, the following will also be applied:
- You will be charged a late fee of $1 per month for each month (or partial month) during which the dog remains unlicensed, commencing June 1.
- In addition, you will be subject to a civil forfeiture fee of $25 due within 15 days after receiving a notice of forfeiture. If the forfeiture is not paid, the case will be disposed of in the Lebanon District Court.
- If you still haven't licensed your dog by October 1, an additional $10 fine will be assessed.

6. Should I notify your office if I have moved or if I no longer have my dog?: If you have moved or no longer have your dog, please notify the City Clerk's Office at 603-448-3054 or by email at cityclerk@lebcity.com, otherwise you will continue to receive notices about dog licensing.

7. Does my dog need to be on a leash within the City of Lebanon?

Yes.

Per City Code, Chapter 18, Animals, Article I Dogs and Other Animals, Section 18-3, Restraint.

[Amended 7-21-1999]

Also see, "Does the City of Lebanon have an animal control department?"

▼
Election | Voter Information

Show All Answers

1. How do I register to vote in Lebanon?: If you are a Lebanon resident and 18 years of age or older you can register to vote in the City of Lebanon. For a list of what is required to register to vote and for more information, please visit our Registering to Vote page.

2. Where do I register to vote?

You can register to vote at any of the following locations:

City Clerk's Office - Appear in person at the Clerk's Office in City Hall during our regular business hours. Please note, there is a 10-day cut-off period prior to each election when the City Clerk's Office is unable to process voter registrations. If you're not able to visit our office prior to the cut-off, don't worry, there are still other opportunities for voter registration. Please continue reading this section.
Supervisor of the Checklist Sessions - Supervisor Sessions are held in the City Clerk's office. For a list of dates and times for 2016 Supervisor Sessions, please consult our Election Information page.
Absentee - If you are unable to come to our office, attend a Supervisor Session, or appear in person at your polling place, please contact our office for information on how to register to vote by absentee or visit our Absentee Ballots and Voting page.
Same-day Voter Registration - The State of New Hampshire allows for residents to register to vote at their polling location on Election Day. (These voters are permitted to vote that day as well.) To determine your polling location, you can: contact our office, use the City Wards by Street List or visit the State of New Hampshire Voter Information Look-Up website.

3. What documentation do I need to register to vote?

To register to vote, you must prove your identity, age, and residency. The following documents can be used for proof.

To prove identity:

Driver’s License
Birth Certificate
Passport
Any photo identification

To prove age:

Driver's License
Birth Certificate
Passport

To prove residency:

Driver's License
Auto Registration
Dated Rent Receipt, pay stub, utility bill
Water/Sewer or Property tax bill
Hunting or Fishing License
Bank Statement

For more information view NH Voter ID Law RSA 659:13.

4. Can you register to vote without a Photo ID?

If you do not have photo ID and you need to register to vote, you will be asked to show a birth certificate to confirm your identity. If you do not have your birth certificate, you will be asked to sign a Qualified Voter Affidavit attesting to your identity.

Like the Challenged Voter Affidavit (CVA), the Secretary of State’s office will follow-up after the election, with any voter who signs a Qualified Voter Affidavit.

In order to receive a ballot, you will still need to either complete a CVA (with photograph or Affidavit of Religious Exemption) or have your identity verified by an election official.

5. What if I do not have photo ID?

One of the acceptable forms of ID is personal verification by certain election workers. If an election worker can personally identify you, that will serve as your photo ID. The election worker will sign a statement as to their personal knowledge of you. Please keep in mind, only certain election officials are allowed to identify you. Those officials are the Moderator, Supervisors of the Checklist, Ward Clerk, City Clerk and Deputy City Clerk. No other election worker is approved by law to identify you.

If an election worker cannot identify you and you do not have a photo ID, you can complete a Challenged Voter Affidavit (CVA). Part of completing the affidavit requires you to have your photograph taken. If you cannot allow your photograph to be taken due to religious beliefs, you will be asked to also complete a Religious Exemption Affidavit in lieu of having a photograph taken.

If you do not have a Photo ID, please tell one of the Greeters working at the polls. The Greeters will then direct you to the proper Election Official for assistance. It is important to know that if an election worker cannot identify you and you refuse to complete any portion of the Challenged Voter Affidavit or refuse to either have your photograph taken or sign an Affidavit of Religious Exemption, you will not be permitted to vote.

6. What happens after completing a Challenged Voter Affidavit (CVA)?: After the election, completed Challenged Voter Affidavits (CVA) along with photographs or religious exemption forms are returned to the City Clerk’s Office after the Supervisors of the Checklist notify the Secretary of State as to the names of the voters who completed the CVA’s. The forms stay in the City Clerk’s Office for the same amount of time that we are required to keep the ballots for an election. This timeframe is dictated by NH Law (RSA 33-A:3-a) and for this election, they will be held on file for 22 months.

If you complete a Challenged Voter Affidavit (CVA), you will receive a verification letter from the Secretary of State requesting confirmation that you voted in the election. If you do not respond in writing to the Secretary of State within 90 days of the date it was mailed, the Attorney General will conduct an investigation to determine whether fraudulent voting occurred.

7. In which voting ward do I reside (ie. where do I vote)?

The City of Lebanon has three separate voting wards. Polling locations for the wards are as follows:

Ward 1
Kilton Public Library
80 Main Street
West Lebanon, NH 03784
View the map for Ward 1

Ward 2
United Methodist Church
18 School Street
Lebanon, NH 03766
View the map for Ward 2

Ward 3
AVA Art Gallery (Temporary Location for all 2020 Elections)
11 Bank Street
Lebanon, NH 03766
View the map for Ward 3

Polling hours for all three wards will be 7:00 a.m. until 7:0 p.m. If you do not know which voting ward you are in, please use the State’s Voter Look-Up System or consult our Ward Street Name Database. You may also contact our office at 603-448-3054 and we will check for you.

8. What if I moved wards?: If you moved from one ward in Lebanon to a different one, you will need to register in that ward. For a list of what is required to register to vote and for more information, please visit our Registering to Vote page.

9. What if I moved addresses within my ward?: If your address has changed within the same ward, please complete and return an address change form.

10. Can I register to vote at the polls on Election Day?: Yes, qualified voters can register and vote on Election Day at their polling location. Please review the documentation you will need to provide in order to register to vote. To determine the correct polling location please consult our Ward-by-Street list or visit the Secretary of State’s Voter Information Look-Up.

11. How do I remove a name from the Voter Checklist?

If you are registered to vote in Lebanon and move to a different state and register, your name will automatically be removed. If someone in your family who was registered in Lebanon, dies in New Hampshire, their name will automatically be removed.

You can also submit in writing that you wish to be removed from the voter checklist to the City Clerk's Department by emailing cityclerk@lebanonnh.gov or mailing to

Lebanon City Hall
ATTN: City Clerk
51 N. Park Street
Lebanon, NH 03766

12. Can I vote by absentee ballot simply because I don’t want to go to the polls on Election Day?: No. New Hampshire State Law allows for absentee voting only for the following reasons:
- Disability
- Religious observance
- Absence from city/town on election day
- Work obligations that prohibit a voter from getting to the polls while they are open

13. When I request an absentee ballot, how can I find out when my request was received and when my ballot was mailed to me?: The State of New Hampshire has what is called a State Voter Information Look-up website where voters can check on the status of their absentee ballot. The voter can also see what party they are affiliated with on the voter checklist as well as information about their polling location. For more information view the State Voter Information Look-up website.

14. When requesting an absentee ballot, can my spouse or someone else sign the absentee ballot request form for me if I am not available to do it myself?: No. The process for verifying an absentee voter is for the voter’s signature on their request for an absentee ballot to match the voter’s signature on the affidavit envelope which the voter inserts his or her ballot. If those 2 signatures do not match, the ballot is “challenged” by the Moderator at the polls on election day and is not counted. For every election, there are at least 3 - 6 voters whose ballots are not counted because the signatures do not match or the affidavit envelope is not signed at all.

15. Will I be notified if my absentee ballot is not counted?: Yes. Any absentee voters whose ballots are challenged by the Moderator will receive a letter within 30 days after an election letting them know that their ballot was not counted and the reason why it was not counted.

16. Can I email my request for an absentee ballot to the City Clerk’s Office?: Yes, however, your emailed request must contain your signature.

17. Can my spouse or parent return my absentee ballot for me?: Yes. A recent law update will now allow your spouse, parent, sibling or child to return your absentee ballot on your behalf. The person you designate will be asked to sign an affidavit form which declares his or her relationship to you as well as your name and address. This person will also be asked to produce a government issued photo ID. Please remember, this does not allow for someone else to apply for an absentee ballot on your behalf, only to return the ballot. (RSA 657:17)

18. What is Electioneering?: The word “electioneer” means to work for the success of a particular candidate, party, issue, etc in an election. Some folks are employed by candidates to electioneer and many folks simply choose to informally support a candidate by wearing a hat or putting a bumper sticker on a vehicle or any other means of showing their support.

19. How do you accommodate voters with disabilities?

Only 1 polling location, Ward 3, which votes at City Hall, does not have direct access into the polling room and is on a different level than where you enter the building. Voters are required to use either stairs or the elevator to get to the polling room on the 5th floor. The elevator can be accessed directly from the side entrance to City Hall (Rogers House side of building). It can also be accessed from the front entrance lobby; however, the voter must climb the front steps of City Hall if using that entrance. An election greeter will be located in front of City Hall to help direct voters to the polling room.

All polling locations have wheelchair-accessible voting booths, space available at tables in the room and the “One4All Accessible Voting System.” This system utilizes a tablet, headphones, and a printer to assist voters who are hearing or visually impaired. This booth is also large enough to accommodate a wheelchair.

If you require assistance at any time, please ask an Election Official for help. He or she will not be able to answer questions about or discuss the individual candidates, but they can assist you in filling out your ballot at your direction. Voters with a disability can also bring someone to assist them; they do not have to have an Election Official assist them. (The exception is the person assisting can’t be the voter’s employer or union representative.) Anyone who is assisting the voter must take an oath.

20. How can I learn more about elections?: Consider signing up for the Citizens Academy through the City of Lebanon. Not only will you learn more about elections and other function of the City Clerk’s Office, but you will also learn about all other City departments and your local government. For more information, visit the Citizens Academy website or contact the City Manager’s Office.

21. How can I help at the polls on Election Day?: For the busier elections, we are often looking for extra help at the polls on election day. Being involved in your community and the democratic process can be educational and rewarding. If you are a resident interested in helping out with elections, please contact the City Clerk’s office.

22. What do the Election Officials do?: - Moderator: Presides over operations at the polling location for their ward. Some of their duties involve swearing in election officials, announcing opening and closing of polls, processing returned absentee ballots, overseeing the ballot box, processing end of day paperwork and handling any questions or situations that may arise throughout the day.
- Supervisors of the Checklist: Register and approve new voters, address changes and party affiliation changes. They assist the Moderator with processing absentee ballots. On Election Day, they also assist folks who do not have Photo ID.
- Ballot Clerks: Check in voters when they come in to vote. They check Photo Identification of voters entering polls and verify names and addresses of voters. At the end of the night, they tally up the number of voters who have cast ballots for this election and also help with hand counting of ballots for write-ins and ballots that would not go through the machine.
- Ward Clerks: Ward Clerks are responsible for keeping count of the ballots used on Election Day and handing ballots to voters as they enter the polls. They also help to tally results and complete many of the results forms at the end of the night.

23. How many election officials are there per ward?: Each polling location has 9 election officials: - 1 Moderator - 1 Ward Clerk - 3 Supervisors of the Checklist - 4 Ballot Clerks. For a large election, there are often several extra election workers to help with the various duties, as well as help voters get their ballots cast in an efficient manner.

24. Why does the Ballot Clerk ask for me to speak my name and address?: This is part of a New Hampshire Law (RSA 659:13) Obtaining a Ballot: “A person desiring to vote shall, before being admitted to the enclosed space within the guardrail, announce his or her name to one of the ballot clerks who shall thereupon repeat the name.”

25. At times, why are there people sitting behind the ballot clerks watching voters check in?: The people behind the ballot clerks are called “Poll Watchers.” Poll Watchers can be appointed by Party Committees. The election is a public process and they are there to observe the process and to watch for violations of the laws that regulate voting. By law, they have to be seated where they can hear the voter announcing his or her name to the ballot clerks.

26. Why is there an election official stationed at the voting machine?: The voting machine must be attended by an election official at all times. The election official ensures the security of the machine and makes sure ballots are inserted properly so the voter’s ballot will be counted. At times voters have indicated concern that they felt the official attending the machine could see how they voted. Election officials are trained not to look at how ballots are marked by the voters, but only to ensure they go into the machine properly. Any voters who have concerns with the visibility of their marked ballot should turn their ballot over before inserting it into the voting machine.

27. Why does an election official watch me put my ballot in the voting machine?: The voting machine must be attended by an election official at all times. The election official ensures the security of the machine and makes sure ballots are inserted properly so the voter’s ballot will be counted. At times voters have indicated concern that they felt the official attending the machine could see how they voted. Election officials are trained not to look at how ballots are marked by the voters, but only to ensure they go into the machine properly. Any voters who have concerns with the visibility of their marked ballot should turn their ballot over before inserting it into the voting machine.

28. Do I put the ballot face up or face down into the ballot machine?: You can put your ballot through the machine in any direction (except sideways). When the voting machines are tested approximately 1 week prior to the elections, all of the ballots used for testing are put through the machine 4 different times, once for each direction, to ensure the ballots are properly read no matter what direction they are inserted.

29. How do I properly put the ballot into the voting machine?: You can put your ballot through the machine in any direction (face up top first, face up bottom first, face down top first or face down bottom first). When the voting machines are tested approximately 1 week prior to the elections, all of the ballots used for testing are put through the machine 4 different times (once for each direction) to ensure the ballots are properly read no matter what direction they are inserted.

30. What if I make a mistake on my ballot?: If you make a mistake, you can spoil your ballot and request a different one. Please bring the ballot directly to the Moderator, who will further assist you with the process. You are only allowed up to 3 spoiled ballots.

31. Is the Moderator looking at how a voter voted when processing absentee ballots?: The Moderator’s (and all election officials) are trained to not look at how the voter has voted when processing the ballots. They are simply comparing the signature of the absentee ballot requests forms to the signatures on the affidavit envelopes to ensure that they match. If the signatures match, the ballot is removed from the affidavit envelope and fed through the voting machine. If a signature doesn’t match or is missing, the Moderator will challenge the ballot and not remove the ballot from the affidavit envelope.

32. How is a tie vote determined?: NH Law 669:36 states that in the case of a tie vote at any election, the winner is determined by lot, by the town, city, or school clerk. Simply put, in the event of a City office with a tie vote, the City Clerk will draw the winner's name “from a hat.” If it is a school office, the School Clerk draws the winner's name.

▼
Employment | Jobs

Show All Answers

1. Where can I find a list of current job openings with the City?: External postings may be reviewed at City Hall. City Hall is open to the public during the weekday hours of 8 a.m. to 4:30 p.m. All open positions are posted in accordance with current City policies and collective bargaining agreements. Positions for which external recruitment has been authorized are posted on our Job Opportunities page.

2. Where is the Human Resources office located?

The Human Resources office can be found on the 2nd floor of the City Hall building located at:

Lebanon City Hall
51 N. Park St.
Lebanon, NH 03766

3. How do I contact Human Resources?: You may contact Human Resources by phone at 603-448-0683. View additional contact information such as email, office hours, and more on the Human Resources page.

4. How do I apply for a job with the City?: Please visit our Application Process page for complete details on applying for jobs listed by the City of Lebanon.

5. Where should I direct an employment verification request?: Employment verification requests should be directed to the Human Resources Office 603-448-0683. Visit LebanonNH.gov/HR for more information.

6. Does the City conduct a background check on applicants?: All offers of employment are contingent upon an applicant’s successful completion of a background investigation. The extent and nature of the background investigation will depend upon the position for which the applicant is being considered and may include such inquiries as a criminal background check, motor vehicle check, pre-employment physical, testing, etc.

7. Can I send my application in for a job even if there are no current openings?: The City does not accept unsolicited applications for employment. Applications may only be submitted for an active, open position.

8. Does the City have copies of current collective bargaining agreements with each union?: The City maintains copies of each union's collective bargaining agreement. The City collective bargaining agreements can also be viewed/obtained at the New Hampshire Public Employee Labor Relations Board's website.

9. If I apply for a job, how long will my application remain active?: All applications remain active for a year. If you have applied in the past year and would like to be considered for another job opportunity, please contact the Human Resources office at 603-448-0683 to request that your application be submitted for the new job opportunity.

10. Are all City open positions posted to the public?: No. For example, a current collective bargaining agreement may require that a position be first posted internally for a period of time prior to being advertised externally.

11. Can I volunteer with the City?: The City values the dedication and contribution of its volunteers. If you are interested in volunteering, please review Administrative Policy, ADM-140, Volunteers and complete the Volunteer Service Statement and Agreement Form, VSS-21. For more information, please contact the Human Resources Department at 603-448-0683.
Staff Directory for contact information.

12. Does the City sponsor interns?: The City has entered into internship agreements with students in the past. If you are interested in an internship with a specific department, please contact that department's administrative office.

▼
Fire | Emergency Services

Show All Answers

1. Are fireworks allowed in Lebanon?: According to Chapter 72, Lebanon Code, all retail fireworks other than sparklers are prohibited in the City of Lebanon. Please read complete details on our Fireworks page.

2. How can I get a copy of an incident report?: Please contact Fire Administration at 603-448-8810 to request a report. There is a small copying fee associated with copies.

3. What fire codes apply to my project?: The City is required to enforce the requirements of the State of New Hampshire Fire Code. Additionally, the City has adopted a local Fire Safety Code. For Fire Code information please contact Lebanon Fire Prevention at 603-448-8810, upon auto-answer Press 3 or 4. You can also view and download a Fire Permit Application (PDF).

4. How can I be better prepared for a natural or manmade disaster?: To learn more about preparing for a natural or manmade disaster, please visit contact the Lebanon Fire Department at 603-448-8810 or visit the Ready.Gov site.

5. Why does the Lebanon Fire Department bill for ambulance services?: All insurance companies include payment for ambulance services in your premium. In an effort to offset the operational costs of providing this service the City has adopted a fee for this service by ordinance. Residents receive a 15% discounted ambulance service rate compared to a non-resident.

6. Who do I contact if I have a question on my ambulance bill?: Please contact Comstar Ambulance Billing Service at 800-488-4351.

7. When is a burn permit required?: Permits are required for all open burning within the City of Lebanon, including fire pits.

Open burning may be suspended by the State of New Hampshire Division of Forest and Lands or by the Lebanon Fire Chief when the fire danger is predicted to be a Class 3 or greater. The fire danger rating for the day can be checked on the Division of Forests and Lands website.

8. Where do I obtain a burn permit?: The City of Lebanon Fire Department has agreed to participate in the State of New Hampshire Division of Forest and Lands Online Burn Permitting System. Please visit https://nhdflweb.sovsportsnet.net for more details.

Burn permits can also be obtained by stopping by either of the two staffed fire stations in the City. Station 1 is located at 12 S Park Street,Lebanon, NH 03766 and Station 2 is located at 63 Main Street, West Lebanon, NH 03784.

For questions, please contact the Lebanon Fire Department at 603-448-8810. After obtaining the burn permit, the Lebanon Dispatch Center must be notified at 603-448-1212 before starting the fire and again after the fire has been extinguished.

To learn more about open burn permits, please see our Open Burning Rules page.

9. What can be burned?: Only clean, untreated wood and brush can be burned. Wood and brush cannot be larger than 5 inches in diameter.

10. What items cannot be burned?: Combustible domestic waste as defined by New Hampshire Code RSA-125N, including but not limited to:
- Animal, Vegetable and Cooking Waste
- Coated or Laminated Paper
- Coated or Treated Cardboard
- Household Trash
- Oily Rags
- Packing Material
- Painted or Treated Wood
- Plastic
- Rubber
- Treated Wood or Composite Materials

11. Is there any fee for a burn permit?: There is a small $3 handling charge to support the online permitting system. The City of Lebanon does not receive any revenues for using the system. It maybe possible for you to receive a permit with no charge if you visit our stations rather than obtain the permit online. Station 1 is located at:
12 S Park Street
Lebanon, NH 03766

Station 2 is located at:
63 Main Street
West Lebanon, NH 03784

For questions, please contact the Lebanon Fire Department at 603-448-8810.

12. Do I still need to call into Lebanon Communications when I begin burning?: Yes, regardless of where you obtain your permit you are still required to call Lebanon Communications at 603-448-1212 prior to kindling your fire. There are 2 reasons for this:
1) this allows the City to control open burning when the fire danger is very high and
2) it prevents the receipt of nuisance fire calls related to open burning.

13. Does the fire department provide tours for children's groups?: Yes, please contact us at 603-448-8810 or fire@lebanonnh.gov to schedule a tour.

▼
GIS | Mapping

Show All Answers

1. What is GIS?

Geographic Information Systems (GIS) are computer systems designed to store, retrieve, analyze, and display geographic data. Simply put, GIS combines layers of information about a place to give you a better understanding of that place. What layers of information you combine depends on your purpose—finding the best location for a new store, analyzing environmental damage, viewing similar crimes in a city to detect a pattern, and so on. The LebGIS system is a collection of hardware, software, and people.

- GIS is about finding patterns.

- GIS answers the questions of location such as where, why, and how.

- GIS solves problems and makes decisions.

- GIS sees patterns and trends that spreadsheets alone won’t portray.

2. Do you have a plot plan of my property?: No, but to get started on a site plan, you can use the GIS maps feature online.

3. Can I get a copy of City Maps?: Yes, you can. Please note there may be a fee for this. To get started, contact GIS Coordinator Mark Goodwin.

4. Can I get the GIS Data?: Yes, you can. Please note there may be a fee for this. To get started, contact GIS Coordinator Mark Goodwin.

▼
Library

Show All Answers

1. What are the library hours?: The Lebanon Public Library is currently closed but plans to reopen in January. The Kilton Public Library is currently open Monday through Thursday, 10:00am to 6:00pm and Friday and Saturday from 10:00 am to 5:00 pm. Contactless pickup is available 24/7. Please visit the Lebanon Libraries website at LebLibrary.com for complete details.

2. What local history/genealogical resources do the libraries have?: The Lebanon Public Library History Room collection houses research materials on Lebanon, the Upper Valley, and on the State of New Hampshire. It is the library's goal to make these unique materials available for public use. Search through the holdings on our Lebanon History page for what you need, then ask for assistance from our Reference Staff. View the Lebanon History page.

3. How do I get a library card?: Persons who wish to apply for a library card may do so at the Reference Desk at either the Kilton or Lebanon Public Libraries (cards are good for each library). Please bring proof of residency; for example, a current driver's license, a lease, or a bill addressed to the Lebanon or West Lebanon residence of the person requesting the card. You can start the process at home and register as a new patron online. More information about getting your library card online.

4. Do the libraries have Internet stations for public and Wi-fi?: Both libraries have a combination of desktop computers and laptops for patrons. Public Internet stations at both libraries are available on a first-come, first-served basis. Wireless connectivity for patrons with laptops is available throughout the building.

5. How do I book the meeting room at Lebanon Public Library?: The Lebanon Public Library meeting room, located on the basement level, is available at no cost to individuals and organized groups in the Library service area for civic or nonprofit use. The room is available during regular business hours. No admission may be charged by individuals and groups using the meeting room. For Profit Groups will be charged a fee of $20 for the first 4 hours and $5 per hour thereafter.

The Kilton Library meeting rooms include the Community Room, the Conference Room, and the Tutorial Room.

The Community Room at Kilton Library is a multi-use room with a seating capacity of 120. For-profit groups may use the room at a charge of $75 minimum for the first 4 hours and $15 per hour thereafter. Wireless access and a projector are available. The Conference Room at Kilton Library is for meetings of 12 or fewer. For-profit groups may use the meeting room at a charge of $20 minimum for the first 4 hours and $5 per hour thereafter. Wireless access is available.

The Tutorial Room at Kilton Library is for meetings of 4 or fewer. It is available on a first come, first served basis. Tutors being paid for their services may use this room at a fee of $2 per hour. Wireless access is available.

To reserve any of the meetings rooms, please use our meeting room app or call the Lebanon Public Library 603-448-2459), the Kilton Public Library 603-298-8544)

6. How can I make a gift to the Lebanon Public Libraries Foundation fundraising effort?: Find the answer at our donations page.

▼
LPD Transparency

Show All Answers

1. Are the Lebanon Police Officers forbidden from using carotid restraints (chokehold, neck holds)?: The Lebanon Police Officers are forbidden to use chokeholds in use of force situations. This is covered in our Use of Force policy. Employees are prohibited from the use of chokeholds or neck holds except in those situations where the use of deadly force is allowed by law. This includes any hold to the neck which would obstruct a person’s ability to breathe. Officers are also trained yearly on the dangers and signs of positional asphyxia.

2. Are the Lebanon Police Officers required to intervene if they witness another officer using excessive force? Will officers be reprimanded if they fail to intervene?

Lebanon Police Department’s Use of Force Policy states the following:

“All sworn employees will intervene, if a reasonable opportunity exists, when they know or should know that another employee is using unreasonable force. All sworn employees will immediately verbally report excessive force to a supervisor.”

3. Are Lebanon Police Officers forbidden from shooting at moving vehicles?

Lebanon Police Department’s Use of Force policy states the following:

“Officers will not discharge a firearm at or from a moving vehicle except when all other reasonable means have been exhausted and it is necessary for the defense of the officer’s life or the life of another person, or the officer has probable cause to believe that the officer or others are in immediate danger of death or serious bodily injury.”

4. Is there a clear and enforced use of force continuum that details what weapons and force are acceptable in various situations?

Our Use of Force policy explains each step in the Use of Force Continuum model including when and how the following levels of force should be utilized:

De-escalation Techniques, Officer Presence, Verbal Persuasion, Soft Empty Hand Techniques and Restraining Devices, Chemical Agent Spray (OC), Taser, Physical Force, Expandable Baton, Less Lethal Force (Pepperball System and Less-lethal Beanbag rounds), and Deadly Force.

5. Are the Lebanon Police Officers required to exhaust every possible option before using excessive force?: The Lebanon Police Officers are never authorized to use excessive force. It is the policy of the Lebanon Police Department to use only a reasonable amount of force to conduct the lawful activities of the department. All uses of force are required to be documented on a report which is then administratively reviewed by several levels of supervisory and command staff. This is covered in our Use of Force policy. The policy further states that “The use of Deadly force should be used as a last option and only where allowed by NH RSA 627:5. When possible, officers should use other alternatives prior to resorting to deadly force.”

6. Are Lebanon Police Officers required to give a verbal warning each time they threaten to or use deadly force on a person?: As described in the Lebanon Police Use of Force Policy, when officers are about to invoke deadly force, they will, when possible and/or practicable, issue a verbal warning to the suspect. In this warning, officers will identify themselves as police officers and instruct the suspect to cease or stop whatever action has caused the officer to consider the use of deadly force.

7. Are Lebanon Police Officers required to report each use of force incident?

Officers are required to file a comprehensive written report each time force is used, or deadly force is threatened (pointing a firearm) at a person.

As part of its accreditation process, on an annual basis the Professional Standards Bureau Commander completes a comprehensive analysis of all the use of force reports, training and policies of the department. The analysis covers many areas to include but not limited to; weapons used, precipitation events, age, gender, race of suspect, injuries, training, etc.

8. Are Lebanon Police Officers required to use de-escalation techniques during use of force situations?: Lebanon Police’s Use of Force policy states that, “Whenever possible, officers shall use techniques to minimize the need to use force and increase the likelihood of voluntary compliance to include verbal persuasion and warnings, as well as tactical de-escalations techniques such as creating space, slowing down the pace of the incident or requesting additional resources.”

9. Are Lebanon Police Officers required to wear body worn cameras? If so, are these cameras required to be turned on when officers respond to police calls?

Yes, the Lebanon Police Department requires all officers to wear body worn cameras (BWC). Officers are required to activate the video and audio components of the BWCs and start recording upon arrival on scene of a call for service or when engaged in any law enforcement-related encounter or activity, or upon activation of lights and siren. The BWC is to remain activated until the event is completed.

In addition, officers are also required to use In-Car camera systems, which are to be utilized while using lights and siren, while conducting law enforcement-related encounters or activities within view of the cruiser’s cameras, or while transporting persons in the rear of the cruiser.

The complete In-Car & Body Worn Camera (BWC) Systems Policy can be read here.

10. Where can I find information about LPD internal affairs investigations?: Each year the Lebanon Police Department issues a report on citizen complaints and internal affairs investigations. All of the complaints were thoroughly investigated by a supervisor within the department. The results of the complaints listed in the Yearly Internal Affairs Statistics can be found here.

▼
Planning | Development | Conservation

Show All Answers

1. Do I need a permit to camp at Boston Lot?: Yes, a permit is required to camp in the Boston Lot conservation area. Currently, the required forms cannot be completed online. Please email us at planning@lebanonnh.gov or visit the Planning & Development Office, Monday - Friday, 8 am. - 4 p.m. for more information. To learn more about the Boston Lot Conservation Area, and to view a map, please visit our Boston Lot page.

2. Is hunting allowed in Lebanon?

Hunting in Lebanon - including in conservation lands and areas - is permitted in accordance to NH State law during designated hunting seasons unless prohibited by the posting of signs.

Please watch for posted signs and follow all state hunting laws.

Information regarding hunting licenses, hunting dates, seasons, and laws can be found at on the NH Fish and Game Hunting page. Please refer to this information if you have further questions.

3. Does the City have a Master Plan?: Yes, the City of Lebanon Master Plan was adopted by City Council in 2012. You can view the plan in its entirety and learn more about its implementation at LebanonNH.gov/MasterPlan.

4. What triggers a site plan?: Call the Planning Office 603-448-1457 or visit the
Development Regulations page.

5. What is the cost for Site Plan or Subdivision?: Please see the Site Plan and Subdivision information on our
development regulations page.

6. How often does the Planning Board meet?: They meet twice a month, the second Monday of the month to review site plan applications and the fourth Monday for their Planning Session (please note if a holiday falls on a Monday then the meeting is moved to Tuesday). For complete details, view the Planning Board page.

7. How do I apply for a Site Plan, Subdivision, Boundary Line Adjustment, Voluntary Merger?

You can come into the Planning Office anytime Monday - Thursday, 7:00am - 5:00pm located at:
City Hall
5th Floor
51 N Park Street
Lebanon, NH 03766

Pick up the applications and review them with staff or you can view and print the applications online from the Development Regulations page.

8. What is considered a wetland?: Please contact the Planning Office at 603-448-1457 and talk with Mark Goodwin, GIS Coordinator.

9. Can I subdivide my land?: Call the Planning Office 603-448-1457 or see the
Development Regulations page.

10. Do I need a state permit to fill in a wetland?: Please visit the
NH Wetlands Bureau website.

11. Do you have a list of Conservation Lands?: Yes, see the Conservation Commission page.

12. Who can tell me how my property is zoned?: The Planning and Zoning Office at phone number 603-448-1457, can help you determine the zoning of your property. You must know the physical location and legal description of your property, or you can view this information online through the GIS mapping tool, search your property by address or tax map and lot number, click on it and then change the property view theme to Zoning theme and the zoning district label will appear, but always feel free to verify this with someone in the Planning and Zoning office.

Get started and view the GIS mapping tool.

13. How can I help improve the conservation lands in the city?: If you are interested in volunteering to help with conservation lands, please contact Mark Goodwin at 603-448-1457.

14. Is there an online site/map which shows the location of water/sewer lines in the City?: To find a map of water/sewer lines in the City, please visit our GIS Maps site at https://LebanonNH.gov/GIS, click on the Themes button, then select “Utilities-Water and Drainage” and/or “Utilities-Sewer System”. For more information on how to use the GIS “Themes” feature, please see https://help.mapgeo.io/themes.html.

▼
Police | Law Enforcement

Show All Answers

1. How do I pay my ticket?

Instructions for paying your ticket are located on your ticket. Please read your ticket carefully. Payment options depend upon the type of ticket you receive. The following is a brief overview of payment options available for each type of ticket.

Parking Ticket - Payment Options

Choose one of 2 options below:

BY MAIL: Mail the amount indicated using the envelope provided at the time ticket was issued. Check or money order only made out to the Lebanon Police Department. Do not send cash through the mail.
IN PERSON: Pay in person at the Lebanon Police Department, 36 Poverty Lane, Lebanon, NH 03766. Cash, checks, or money orders only. Credit cards not accepted.

Motor Vehicle Violation - Payment Options

Choose one of 4 options below for payment of guilty and Nolo Contendere pleas only:

ONLINE: 24 hours a day, 7 days a week at NH.gov/PayTicket This option is available only if your ticket was issued within the past 30 days. You must have a valid email address and MasterCard or Visa credit card.
BY MAIL: Make check or money order payable to "State of New Hampshire-MV" in the total amount of your fine. Mail to: Bureau of Financial Responsibility-PBM, 23 Hazen Drive, Concord, NH 03305. U.S. Funds only. Do not send cash through the mail. If using a valid MasterCard or VISA, please include card# and expiration date.
IN PERSON: You may pay at the Bureau of Operations, 23 Hazen Drive, Concord, NH 03305. Make check or money order payable to "State of New Hampshire-MV" in the total amount of your fine. U.S. Funds only.
BY PHONE: Pay by calling 1-800-272-0036, Monday through Friday, 8:00 to 4:30pm only. You can use your MasterCard or VISA. Please have your ticket and credit card in hand when calling. If calling from outside of the United States, please call 603-227-4070.

Possession of Marijuana or Hashish Violation - Payment Options

Choose one of 3 options below for payment of guilty and Nolo Contendere please only:

BY MAIL: Make check or money order payable to the Circuit Court listed on the face of the complaint in the total amount of your fine. U.S. funds only. Do not send cash through the mail.
IN PERSON: Make check or money order payable to the Circuit Court listed on the face of the complaint in the total amount of your fine. Payment can also be made in cash. U.S. funds only.
BY PHONE: Pay by calling 1-855-212-1234, Monday through Friday, 8:00 am to 4:00 pm only. You can use your MasterCard or VISA. Please have the complaint and your credit card on hand when calling.

2. Where can I park in the Downtown Lebanon area?

The below-featured map shows the various parking areas in Downtown Lebanon. Overtime parking is subject to a $10 fine with each additional time period violation constituting a separate offense. The enforcement of timed parking ensures adequate turnover of parking spaces so there is ample parking for all who wish to enjoy the downtown area. The areas shaded in yellow and marked "AD" are All Day parking spaces, green areas marked "2HR" are two-hour parking, orange areas marked "1HR" are one-hour parking, and dark orange marked "30" are 30-minute parking.

Handicap spaces are highlighted by a blue square along with the international symbol of access. These vehicles are subject to time restrictions for the time limit location in which they are parked.

For winter parking information visit our Winter Parking FAQ page.

3. Does the City of Lebanon have an animal control department?

The City of Lebanon does not have an Animal Control Department or Animal Control Officer. Please review the following information if you need to report an animal control issue.

Cats

To report a cat showing signs of being rabid or acting aggressively, please contact the Lebanon Police Department at 603-448-1212.
To report a stray cat, you can complete the Lost/Found Pet Report from the Upper Valley Humane Society.

Dogs

For information about leash laws, please see Lebanon Code, Chapter 18 Section 3: Restraint.
To report an unrestrained or stray dog(s), please use LebConnect online or contact the Lebanon Police Department at 603-448-1212.
To report a barking/vicious dog(s) or improper disposal of dog waste, please use LebConnect online or contact the Lebanon Police Department at 603-448-1212.
For information about dog licensing, please contact the Lebanon Clerk's Office.

Dead Animals

To report a dead or injured animal on a city maintained road/street, please use LebConnect online or contact the Lebanon Public Works Department at 603-448-3112.
To report a dead or injured animal on a state road/highway, please contact the NH Department of Transportation.

Wildlife and Agricultural Animals

To report a wild animal (ex. bear, moose, coyote) loose in local neighborhood, please use LebConnect online or contact Lebanon Police Department at 603-448-1212.
For assistance with a trapped animal (ie. skunk, raccoon, etc.) on your property, please contact NH Fish and Game.
For questions regarding zoning regulations for agriculture, please use LebConnect online or contact the Planning and Development Department.

4. What should I do if I find a stray dog?

The Lebanon Police Department occasionally receives calls about found dogs and we are happy to help when we can.

If the dog is not friendly and/or you cannot approach it, please call the Lebanon Police Department at 603-448-1212.

The following are tips you can follow if the dog you find is friendly and lets you approach it:

Check for an ID tag with name, address, or phone number.
Bring the dog to a veterinary hospital to scan for microchip.
Bring the dog to the Upper Valley Humane Society, 300 Old Route 10, Enfield, NH.
You can also call the Lebanon Police Department at 603-448-1212. We have a long-standing relationship with the Upper Valley Humane Society and are able to transport dogs there after hours.

Another frequently asked question we receive is whether we have an animal control department. The City of Lebanon does not have an Animal Control Department or Animal Control Officer. Please see our Animal Control FAQ for more information about how to report an animal control issue.

5. Are vehicles bearing a valid disabled parking permit subject to the parking space/zone time limit restrictions?: Yes, vehicles bearing a valid disabled parking permit are subject to any time restrictions for the parking space or time limit location in which they are parked.

6. How do I get my fingerprints taken?

The Lebanon Police Department performs Livescan fingerprinting services only for the City of Lebanon residents, the Lebanon School District, and Lebanon businesses. Livescan fingerprinting is only done on Thursdays between the hours of 10:00 AM and 2:00 PM or on Saturdays between 9:00 AM and 12:00 PM.

Please Note: While we do our best to provide fingerprinting services, there are instances where it is not possible to accommodate requests at that time due to emergency calls, arrests, or special events. You may call 603-448-1212 ahead of time to see if fingerprinting will be possible, however, please know that sometimes an emergency call will come in between the time of your call and when you arrive and may change things. We appreciate your understanding.

See our Fingerprinting page.

7. How do I request to have references to my arrest record removed from publicly posted police logs?

In order to have any reference to your arrest removed from public facing police logs, social media, or other posts on the City of Lebanon website, you must apply and be approved for a court-ordered annulment.

Once an approved annulment is received from the court, the police department removes any mention of the arrest from the City website and social media networks.

An annulment must be requested from the court where the conviction occurred. If you were just arrested but never found guilty, the annulment would need to be filed in the court where the case was heard.

We do not control references to any arrests that may be posted on websites not controlled by the City of Lebanon to include, but not limited to; news and media pages, blogs, search engines, and social media.

8. When is the Winter Parking Ban in Effect?: The City of Lebanon's Winter Parking Ban begins on December 1st and continues through April 1st, between the hours of 12:00 am and 6:00 am.

9. What is the Winter Parking Ban?

The City of Lebanon's Winter Parking Ban begins on December 1st and continues through April 1st, between the hours of 12:00 am and 6:00 am.

City of Lebanon Code 168-06 “Winter Parking” prohibits the parking of vehicles during the above date and times on any street in the City of Lebanon. Per the ordinance:

No person shall between the hours of 12:00 midnight and 6:00 AM from the first day of December to the first day of April:
- Park any motor vehicle on any street or sidewalk within the City of Lebanon except any emergency vehicles.
- Park any motor vehicle in the Hough Square parking lot, so-called.
- The Chief of Police may, when deemed necessary because of weather conditions, suspend enforcement of this section upon giving notification of said suspension to the City Manager.
No person shall between the hours of 1:00 AM and 6:00 AM on the mornings of Monday, Wednesday and Friday from the first day of December to the first day of April:
- Park any motor vehicle in Lot A (the parking lot adjacent to Hanover Street and the Mall) and Lot C (the parking lot off Flynn Street in the rear of City Hall) so-called.
No person shall between the hours of 1:00 AM and 6:00 AM on the mornings of Tuesday, Thursday and Saturday from the first day of December to the first day of April:
- Park any motor vehicle in Lot B (the parking lot adjacent to the Mascoma River, railroad track area and Carter-Witherell Center playground) so-called.

Additional rules to follow include:

We also ask that you do not park on, or obstruct the sidewalks; parking on the sidewalks is always prohibited.
Please do not obstruct or block the sidewalks, this forces walkers to walk out into traffic and prevents the sidewalk tractors from plowing the sidewalks; No one is grandfathered when it comes to blocking or parking on a sidewalk.
Cars and trash bins blocking the sidewalks cause undue safety hazards for both the plow operators and the citizens attempting to use them.
During a winter storm if you see a plow truck coming off a side street, please allow room for the plow to operate. Most times the plow will be backing up to re-enter the street it just left.

Questions regarding the winter parking ban can be directed to the Public Works Department at 603-448-3112.

Winter Parking Ban Map

Winter Parking Ban Map

10. Will my vehicle be towed during the Winter Parking Ban?

Once the Winter Parking Ban is in effect, if your vehicle is parked on a street or restricted parking lot and is impeding snow removal, the Public Works Department may ask the Police Department to have the vehicle towed. If time allows, Dispatch will make every effort to contact the registered owner of the vehicle to have it moved prior to towing.

If your vehicle is parked in a private parking lot and impeding snow removal, the owner of the property may have your vehicle towed at their discretion, in which case the Police Department may not be aware.

Any towing cost incurred is the responsibility of the vehicle owner.

11. What do I do if my car was towed?: If your car was towed in Lebanon, please contact Dispatch at 603-448-1212.

12. How do I get a copy of my accident report?: Send written request with $10 pre-payment to 36 Poverty Lane Lebanon NH 03766. Include the driver's name, date and location of accident, and accident number if available. Request forms are available at the Records Division windows at 36 Poverty Lane. Reports are not released until payment is received. Please allow a minimum of 2 weeks from the date of your accident for processing of your request.

Please note: An accident report where one of the drivers has court action pending cannot be released until the case has been cleared from court. When reports are ready, they will be mailed. If you have any questions about your accident please contact the investigating officer or on duty supervisor at 603-448-1212. For additional information view the Records Request Form (PDF)

13. I think I have received a scam call. What should I do?

If you receive a suspicious phone call and feel it is a scam, hang up and take these steps:

For IRS scams: Call 1-800-366-4484
For all other phone scams: Call 1-888-468-4454

Information on consumer scam alerts can be found on the New Hampshire Office of the Attorney General website.

If you feel you are the victim of a scam in Lebanon, please feel free to call Lebanon Police at 603-448-1212.

For some of the most common scams we see and tips on how to avoid becoming the victim of a scam, please visit our Types of Scams & Prevention page.

14. How do I apply for a pistol permit?: Lebanon residents can apply for a permit to carry a loaded, concealed, pistol or revolver on their person or in their vehicle. Further information is available by visiting our Records Office page.

▼
Prosecution | Court

Show All Answers

1. How do I contact the Prosecutor?: The prosecutor’s office handles well over 1,000 adult cases at a time, Administrative License Suspension cases, Mental Health Court cases, Diversion cases, and is in court a minimum of two full days per week. For this reason, the best way to contact the prosecutor is to e-mail to set up an appointment to meet or speak. Because of the high volume of cases, it could be one to three weeks before you receive an e-mail response. You are encouraged not to leave voicemails as it could be several weeks before you receive a response and your issue may well have been resolved by that point.

2. When should I contact the Prosecutor to discuss my arrest and possible resolution of the case?: Do not contact the Police Prosecutor until 1 week prior to your arraignment. Although there are exceptions, typically, an arraignment date will be approximately 8 weeks after an incident. Those accused of offenses who wish to discuss their case should not contact the Prosecutor until at least 5 weeks after an incident. The Prosecutor’s office is not in a realistic position to discuss cases with the accused until this time.

3. Can I change my court date?: No, you must appear at the time and place ordered by the officer or bail commissioner on the summons or complaint you received. You can submit a request to continue your hearing, however, until you have received written notice that your date has been changed, you must appear. Failing to appear will likely result in an arrest warrant being issued. Simply submitting a request does not change the fact that you must appear at the original date and time.

4. I have received a ticket from a Police Officer. What do I do?: You will need to follow the instructions on the ticket(s), and answer it before the deadline listed. You have the option of challenging the ticket, or paying the ticket. You may pay the ticket via mail or directly to the Lebanon Circuit Court if the ticket is for a violation level possession of marijuana, or you may pay motor vehicle tickets via mail or directly to the Department of Motor Vehicles. You may pay parking tickets via mail or directly to Lebanon City Hall or the Lebanon Police Department. If you choose to challenge a ticket, you will need to follow the appropriate instructions on the ticket. The Court will then mail you a scheduling notice with a specific date and time you will need to be at Court. If the ticket issued says “must appear,” then you are required to be at Court on the date and time listed.

5. I have received a court summons from a Police Officer or complaint but do I have to appear? Can I waive the appearance by mail and plead guilty?: If you have been ordered to appear and released on a summons or complaint, you must appear at the time and date ordered by the Police Officer. A hand summons has weight similar to bail conditions. Failing to appear for the Court date can result in criminal charges.

6. I want to plead guilty but I do not have the money to pay the fines. When are they due?: Fines are due immediately upon a plea or finding of guilt. Please come to the courthouse prepared to pay your fine under these circumstances.

7. I have an arraignment date set - what is going to happen?: An arraignment date is a time for you to first appear at court and plead guilty or not guilty to the charge that has been brought against you. If you do not appear at the time and place you are ordered, an arrest warrant will immediately be issued by the court, and you will be subjected to arrest and detention after the date of the arraignment. When you appear, you will have 2 options, to plead guilty or not guilty. If you plead guilty, you must complete an acknowledgement and waiver of rights. The sentence for your offense can take a variety of paths. You can discuss those with the prosecutor, or plead guilty and discuss them with the Judge at the time of arraignment. If you plead not guilty, your date will be set for trial. At this time, bail may be reviewed. If you are charged with a Class A Misdemeanor or Felony, you may apply for a court appointed attorney by filling out a form at the clerk’s window. In all cases, you can hire your own attorney to defend you.

8. What happens at trial?

The right to a speedy, public, and impartial trial is guaranteed to every citizen by the United States Constitution, as well as the New Hampshire Constitution. In Circuit Court, the case is tried without a jury, and the Judge performs the jury's function of weighing the evidence, determining the credibility of witnesses, and issuing a verdict.

At trial, the prosecutor introduces the State's case first, and calls witnesses to testify. Those witnesses take an oath to tell the truth issued by the Judge, or the attorney asking the questions. The prosecutor then conducts a direct examination of the witnesses, and is required to ask open-ended questions designed for the witness to tell their story. The defense attorney then conducts a cross examination of the witness, and will likely ask only leading questions designed to tell the accused’s story, or designed to make a specific point that is instrumental to the defense. The prosecutor will then have a second opportunity to ask open-ended questions in a redirect examination, followed by the defense attorney having a second opportunity to conduct a recross examination. The redirect and recross examinations are typically much shorter than the initial questioning, and sometimes, are not even necessary.

Following the testimony of all of the State’s witnesses and introduction of all of its evidence, the State will rest its case. Typically, for procedural and tactical reasons, the defense attorney will immediately ask the judge to dismiss the case. If the Judge denies the request to dismiss at that time, the defense attorney will have an opportunity to call its witnesses to testify, or to call the accused himself/herself to testify. The accused is not required to submit any evidence of any kind. If the defense does call witnesses, that testimony will follow the same outline the prosecutor followed in the first half of the trial. The defense will rest at the end of their presentation of evidence as the State previously did.

After the State and defense have both rested, the Judge will make a determination whether the State proved the elements of charged offenses beyond a reasonable doubt. Sometimes the Judge will ask for arguments from the prosecutor or defense before making a decision. If the Judge determines that the State met the beyond a reasonable doubt burden of proof, they will find the accused guilty. If not, the Judge will find the accused not guilty.

9. I am a victim or witness - what is going to happen?

Witnesses in most criminal cases will be served a subpoena to appear in court. The subpoena is a record for the Prosecutor that the witness was notified, and demonstrates to the Court that the State has made a good faith effort to proceed with the case. The subpoena places the witness under a legal obligation to appear at the listed date and time for the hearing, and to remain until the trial is completed or the witness is excused.

In a criminal case in the State of New Hampshire, the only “parties” to a case are the accused and the State of New Hampshire. Only the State of New Hampshire and the accused can file motions with the court in the criminal matter. If a witness is unavailable, it is critical that they notify the prosecutor so that a motion to reschedule can be filed, but the decision to reschedule is ultimately up to the Judge. Failing to be present at court on the date and time listed on a subpoena may result in criminal contempt charges, possible fines, jail time, and/or probation.

Witnesses should appear at least fifteen minutes before the listed trial time to review any statements which had been given to the Police and have any questions answered. If you arrive early, look for the Officer who investigated the incident, or the Prosecutor.

TRIAL DATE AND TIME

The dates and times of court trials are set by the Clerk of Court's office at the Lebanon Circuit Court. The Clerk sends a scheduling notice to the Police Department and other parties, and then the prosecutor’s office issues subpoenas to any non-law enforcement witnesses. The dates or times of a Court date can only be changed by the Judge after a motion is filed by either by the State or the accused.

There are times when a case does not proceed to trial at the time listed on the Court Docket. The delay is often a result of an earlier scheduled case taking more time than was anticipated by the Court. The Police Department has no control over these scenarios. These delays typically do not last very long without the Court making some accommodations, however there may be exceptions.

There are also times when a case does not proceed to trial because a non-trial resolution is reached just before trial. Typically, the prosecutor has advanced notice of plea agreements, and their office will notify witnesses prior to trial that they are released from their subpoenas. However, unfortunately in those cases that an agreement is reached shortly before trial begins, advanced notice is not possible.

ATTIRE

There are no specific requirements for court attire. However, the Court is a professional environment and demands respect from all who enter. It is recommended that all who attend are well groomed and wear business, or business casual clothing. Additionally, while not required, it is recommended that arrangements for child care be made ahead of the date and time of trial.

SEQUESTRATION

It is possible that the Judge may order the sequestration of witnesses. The intent is to ensure that the testimony of one witness will not influence the testimony of another. If sequestration is ordered, each witness who may be called to give testimony in a trial will be instructed not to discuss his or her testimony or any aspect of the case with anybody, either before or after he or she testifies, until the trial is over. When sequestered, witnesses will not be allowed to observe any other testimony prior to their testimony. Violation of an order of sequestration may result in a mistrial, and/or criminal contempt charges against the violating witness.

FEES

Witnesses who are subpoenaed to appear in the Lebanon Circuit Court are allowed a witness fee, set by the State of New Hampshire, for each day or part of a day they are in attendance. The State also pays a mileage fee, set by the State of New Hampshire, round trip to the Courthouse. The witness fee and mileage allowance are combined in one check.

Upon arrival at Court, you will check in with the Court Bailiffs or at the Clerk's Office. You will need to fill out paperwork to ensure compensation. Once you are done testifying, you need to report back to the Clerk's Office. The Clerk will send your compensation request to the State of New Hampshire. Witnesses should expect several weeks before payment is received.

TESTIFYING TIPS

Sit comfortably, but maintain good posture and an alert appearance.
Tell only the truth about what you have personal knowledge of.
Speak naturally and calmly in a distinct and clearly audible tone of voice. Describe the events of the case in the order in which they took place.
Maintain a courteous attitude, self-control and personal composure. Avoid any impression of being contentious or biased. The use of "Your Honor" when responding to the Judge and "Sir or Ma'am" when answering the attorneys, is appropriate.
Avoid making sarcastic or derogatory remarks, even if you feel baited to do so. Remaining calm and replying in a straight forward manner adds to your credibility.
Respond to questions without expressing personal views or drawing conclusions.
Do not volunteer information or go beyond the scope of the questions asked.
Look directly at the person asking the question. If you do not hear or do not understand the question, request that it be repeated. Pause briefly and consider the question before answering.
Do not guess! If you do not remember or do not know a particular fact, simply say so.
Attorneys may object to a particular question or to certain testimony. When an objection is made, do not begin to answer or continue an answer until the objection is ruled on. Follow the instructions of the Judge.
If you make a mistake in testimony, voluntarily correct the error as soon as possible.

VICTIMS – RIGHTS

Victims of certain offenses in the State of New Hampshire are entitled to additional rights than a typical witness. For more information, see http://www.gencourt.state.nh.us/rsa/html/I/21-M/21-M-8-k.htm. If you are a victim pursuant to the laws of the State of New Hampshire, an advocate from the Grafton County Attorney’s Office or the Lebanon Prosecutor will reach out to you as soon as possible to update you on the status of the pending matter.

10. I am charged with a violation level offense. What are the possible penalties?: Generally, the maximum penalty for a violation level offense is a $1,000.00 fine, plus 24% penalty assessment (total $1,240.00).

11. I am charged with a Class B Misdemeanor. What are the possible penalties?: Generally, the maximum penalty for a B misdemeanor level offense is a $1,200.00 fine, plus 24% penalty assessment (total $1,488.00).

12. Where do hearings occur?

FELONY CASES

On April 1, 2017, the Felonies First program which was passed by the Legislature and signed by the Governor went into effect. All Felony level offenses are now prosecuted by the Grafton County Attorney’s Office and hearings occur at the Grafton County Superior Court. Any and all questions regarding the status of these cases should be directed to the Grafton County Attorney’s Office, see http://www.co.grafton.nh.us/all-departments/attorneys-office/, or the Grafton County Superior Court, see https://www.courts.state.nh.us/courtlocations/grafsupedir.htm.

JUVENILE CASES

All Juvenile hearings are heard at the 2^nd Circuit Court – Family Division – Lebanon. For questions regarding hearing dates, please contact the Lebanon Family Court, see https://www.courts.state.nh.us/courtlocations/famgraftdir.htm. Follow the same procedures for checking in with the Court Bailiffs or Clerk's Office as in an adult case. Juvenile proceedings are not open to the public and are held in rooms separate from those used for adult criminal trials. Important: it is a criminal offense to disclose the names or addresses of juveniles involved in Juvenile offenses.

MISDEMEANOR AND VIOLATION CASES

All misdemeanor, violation, and city ordinance cases are heard in the 2^nd Circuit Court – District Division – Lebanon. For questions about court dates, pending charges, or how to file motions to continue or other requests, please contact the 2^nd Circuit Court – District Division – Lebanon, see https://www.courts.state.nh.us/courtlocations/grafdistdir.htm.

13. Can I bring a weapon to court?: No. NH RSA 159:19 Courtroom Security: No person shall knowingly carry a loaded or unloaded pistol, revolver, or firearm or any other deadly weapon as defined in RSA 625:11, whether open or concealed or whether licensed or unlicensed, upon his or her person or within any of his possessions owned or within his or her control in courtroom or area used by a court. Whoever violates the provisions of this paragraph shall be guilty of a class B felony. The provisions of this section shall not apply to marshals, sheriffs, policemen or other duly appointed or elected law enforcement officers, bailiffs and court security officers, or persons with prior authorization of the court for the purpose of introducing weapons into evidence.

14. I am charged with a felony. What happens next?: No plea will be entered on your behalf, and a probable cause hearing will be set within 20 days.

15. I am charged with a Class A Misdemeanor. What are the possible penalties?: Generally, the maximum penalty for an A misdemeanor level offense is a $2,000.00 fine, plus 24% penalty assessment (total, $2,480.00), 12 months in the House of Corrections, and 2 years of probation. If you are charged with an A misdemeanor, you may be eligible for court appointed counsel if you qualify for financial reasons. Please contact the 2^nd Circuit Court – District Division – Lebanon for information on how to apply for court appointed counsel if you wish to do so. See https://www.courts.state.nh.us/courtlocations/grafdistdir.htm.

16. Where is the Grafton County Department of Corrections located?: The Grafton County Department of Corrections is located at 3787 Dartmouth College Highway in North Haverhill, New Hampshire.

▼
Recreation | Sports | Programs

Show All Answers

1. How do I use your online registration (Rec1)?: To register online, please visit LebanonNH.gov/Register to create a new account or login using Facebook, Google, or email. Once you are logged in, you can choose the activity you are interested in, select the member of your household, check out, or continue browsing.
Check out the guide.

2. Who do I contact if I want to play in the Summer Concert Series?

If you are a performer looking to book a performance for our Summer Concert Series, please send an email to Krissy Flythe with the series you are interested in the subject line, and a contact number, website to listen to your music, and your fee range in the body of the message. If you aren't online, you can send a promo kit to the Recreation and Parks Department office.

contact the Recreation and Parks Department.

3. How do I apply for a job at Camp Kaleidoscope?: If you are interested in a job at Camp Kaleidoscope, please contact the Recreation and Parks Department.

4. Where do I find more information about Camp Kaleidoscope?: For more information about Camp Kaleidoscope, please visit LebanonNH.gov/CampK.

5. How do I become a vendor at the Lebanon Farmers' Market?: For information on becoming a vendor at the Lebanon Farmers Market, please visit the LebanonFarmersMarket.org where you will find applications for new and returning vendors as well as application deadline information.

6. What if I have an idea for a new adult or senior program?: If you have ideas for new programs, please contact the Recreation & Parks Department and speak with Paul, Rick, or Krissy. For senior programs you can speak with Krissy Flythe. For 18+ programs you can speak with Paul Coats. For 18+ sports programs you can speak with Rick Desharnais.

7. How can I volunteer to lead a youth program?: If you are interested in volunteering to lead a youth program, please contact the Recreation & Parks Department at 603-448-5121. For question regarding leading programs and special events, please contact Krissy Flythe.

8. What is Romp & Stomp?: Romp and Stomp is for children ages 2 - 4, where they can join us for a mixture of movement exploration, finger play, music activities, parachute games and more. It is a great opportunity for group interaction and socialization.Parent participation helps children enjoy this fun-filled activity period. Participants may register for both Fall and Winter sessions at the same time. Space is limited so please register early! See our Romp & Stomp page for complete details.

9. What is the Shamrock Shuffle?: The Shamrock Shuffle is a 5k running race where all money raised benefits programs and parks you'll want to visit. There is also a 1 mile fun run just before the race. Learn more about the race at Shamrock5K.com.

10. What kind of sports or camps does Lebanon Recreation and Parks offer?: Lebanon Recreation and Parks offers a variety of sports and camps throughout the year. You can learn more by reviewing our program guides which we publish twice a year for spring/summer and fall/winter programs. These program guides are always posted on our Program Guide page and are distributed in all Lebanon District schools.

11. What is British Challenger Soccer Camp?: Learn about the various camps that are offered and what it means to be a host family on the Challenger Sports website.

12. Who handles youth baseball in Lebanon?: Lebanon Recreation & Parks does not run youth baseball, it is run by the Lebanon Youth Baseball Association. We do have printed information in our office and will collect registration forms prior to their deadline. Please visit LebanonYouthBaseball.com for complete details.

13. How do I know if my sport or program is cancelled?: Lebanon Recreation & Parks will contact you if there is a cancellation. Primary contact will be via email and posting will be placed on our cancellation page, Facebook, Twitter, and League Lineup. If you need a phone call for cancellations, please be sure to specify that when signing up. We do have text message alerts for sports cancellations.

14. Where can I learn more about the Upper Valley Running Club?: You can sign up for the Upper Valley Running Club with Lebanon Recreation & Parks Department. Learn more about the running club and races.

15. How can I volunteer to coach a youth team?: If you are interested in volunteering to coach a sport, please contact the Recreation & Parks Department at 603-448-5121. If you are interested in coaching a specific sport, please contact Rick Desharnais.

▼
Solid Waste & Recycling

Show All Answers

1. What are the hours of operation at the Lebanon Solid Waste Facility?

The Lebanon Solid Waste Facility hours of operation are:

Monday - Friday
8:30 a.m. - 5 p.m.
Scales shut down at 4 p.m.

Saturdays
8:30 a.m. - 2 p.m.
Scales shut down at 1 p.m.

The Solid Waste Facility is always closed on:

Sundays
New Year's Day
Memorial Day
Independence Day
Labor Day
Thanksgiving
Christmas

Visit the Lebanon Solid Waste and Recycling Facility.

2. Where can I recycle and dispose of waste in Lebanon?: You can drop off items at the Solid Waste & Recycling Facility.

3. Where can I safely dispose of unwanted prescription drugs?: The Lebanon Police Department has a Pharmaceutical Drop Box installed in their lobby. It’s available 24 hours a day for you to turn in old, unused or discarded pharmaceutical prescriptions. For more information please visit the Pharmaceutical Drop Box page.

4. Where can I get landfill punch cards?

Punch cards are NOT available for purchase at the Solid Waste Facility. They may be purchased in person at Lebanon City Hall or at one of the following local vendor locations:

For more information, please refer to our Punch Cards and Permits page.

5. How do I establish a commercial account?: All commercial haulers must register with the Solid Waste Facility attendant. To establish a commercial account with the Lebanon Solid Waste facility, please visit our Businesses and Haulers information page.

6. Which items can be disposed and how much will it cost?: Please refer to our What Goes Where page for complete details.

7. Where can I dispose of or recycle my computer?: In New Hampshire, all computer monitors, laptops and televisions are banned from disposal in landfills and incinerators. The Lebanon Recycling Center will accept these items for a fee. Best Buy and Staples will also accept these items at no cost or a small fee depending on the size of the item. Best Buy or Staples should be contacted for up-to-date information. For more information refer to our What Goes Where page.

8. Which plastics are accepted for recycling?: All containers with numbers 1 through 7 are now being accepted at the Lebanon Recycling Facility. This means that beyond your bottles (caps removed of course) and beyond your laundry soap containers (rinsed, rinsed, and rinsed some more) you can now recycle materials such as yogurt cups, butter and margarine tubs, and deli containers. For more information, please refer to our What Goes Where page.

9. What do I do with the grocery bags from the supermarkets?: These bags will be accepted by the supermarket where you bought your groceries. Look for a special container when you enter the store to recycle these bags. More importantly, re-use the bags or purchase the larger reusable heavy duty bags the stores now sell for a small fee to help reduce the use of the older, one-use plastic bags.

10. How do I submit a complaint about landfill odor?: If you notice an odor coming from the Solid Waste Facility, please report it using our Odor Complaint form located on the Solid Waste Facility Odor Complaints web page.

11. Why are there odors coming from the landfill area?: The odor is the hydrogen sulfide (rotten egg smell) gas that has been generated through the interaction of moisture with a major component of sheetrock (gypsum). The landfill has accepted ground construction and demolition (c&d) waste from the Town of Hartford through a mutual project since the mid 1990's, where Hartford accepts c&d waste from the surrounding VT and NH towns, has it ground into small pieces and hauls it to the Lebanon Landfill for use as alternate daily cover on the incoming waste.

12. What is Lebanon's tip fee for landfill disposal and can I use cash or a debit/credit card?: Lebanon's tip fee for landfill disposal is $75.00 per ton. There are separate fees for different items such as refrigerators, mattresses, furniture, etc. Please refer to the landfill website for a list of the various fees. Cash/Credit/Debit is NOT accepted at the landfill. Payment must be made through the use of a "punch card" or through a pre-approved account for commercial users. For more information visit our Punch Cards and Permits page.

13. Can plastic toys, pails, swimming pools, etc., be recycled?: No, these items can not be recycled at the Lebanon Recycling Center. The recycling markets for these items is not stable. Please dispose of plastic toys, pails and swimming pools appropriately.

14. Does the Lebanon Recycling Center accept textiles?: The Lebanon Recycling Center is holding a 3-month trial period for textile recycling. The collection will be inside the front door of the recycling center on the right.

15. I see crows and other birds when I visit the landfill. Are there other types of birds and wildlife in the area?: The landfill is a great place for bird watching! We have a family of six bald eagles that live nearby and visit us almost daily, a large number and variety of hawks that feed on mice, voles and other animals that live in the closed areas of the landfill. A beaver along the Connecticut River and feral cats that live under a small shelter we have built, are at the site too. The cats are trapped tagged, neutered and released courtesy of the USDA bird and animal control person at the landfill.

16. What are prohibited wastes?

The following cannot be placed in the Lebanon Landfill for disposal:

Computer Monitors and Televisions
Hazardous waste
Large metal appliances
Mercury containing devices such as thermostats and thermometers
Tires

For more information, please visit our Hazard Waste Collection page.

17. Does the facility take sludge?: The Lebanon Landfill takes sludge from the wastewater treatment facilities.

▼
Tax Bills and Information

Show All Answers

1. When are tax bills due?: Property taxes are mailed on or about June 1st and November 1st and will be due on or about July 1st and December 1st.

2. Where can I find a copy of a tax bill?: You can view a copy of your current or 2021 Tax Bills by visiting our Property Tax Payment Portal powered by EB2Gov. To obtain payment information, or if you need assistance finding your bill, please contact the City Clerk/Tax Collector’s office at 603-448-3054. Please Note: Tax bills prior to 2021 must be requested from the City Clerk/Tax Collector’s office; this is due to a software change.

3. What payment methods are accepted?

Accepted payment methods are:

Over the counter: check, cash, or credit card
Online: credit card or e-check

The payment fee for over-the-counter and online credit card payments is 2.79% of the total bill amount paid. We accept Discover, Amex, Mastercard, and Visa. There is a $0.95 fee for paying by e-check.

The non-refundable payment fee will be charged by and retained by Heartland to cover the cost of processing your online payment. The City of Lebanon receives no portion of these payment fees. You will have the opportunity to view the payment fee to be charged prior to finalizing your payment.

If your mortgage holder pays your tax bill through your escrow department, it is your responsibility to be sure that they have the information for payment.

To pay your property tax bill online, please visit our online payment portal.

4. Where do I mail my payment?

If you mail your payment directly to City Hall, please make your check payable to the City of Lebanon and mail it to:

City of Lebanon
Tax Collector
51 N Park Street
Lebanon, NH 03766

5. What about late payments?: As long as the postmark is on or before the due date, it is considered timely and will not be subject to interest. Interest charges will begin accruing 31 days after each bill date at an annual rate of 8% until the date of a tax lien implementation at which time the annual rate increases to 14%. There is no added 'grace period' once the bill is due.

6. What is the tax rate?

The current tax rate for the 2021 tax year is $26.98 per $1,000 of assessed value. The tax rate is set by Municipal Services for the State of New Hampshire sometime in the month of October. The new rate will be shown on the bill that is mailed to you in November.

The tax rate is expressed as dollars per $1,000 of assessed value. The tax for each taxable parcel is calculated by multiplying the parcel’s assessed value by the tax rate, as calculated and approved by the New Hampshire Department of Revenue Administration (DRA), so the tax for each parcel is at the same percentage of assessed value. The tax, therefore, is a tax according to value. The City’s total, or combined, tax rate consists of four components: municipal, local school, state school, and county.

7. What is the tax year?: The property tax year is from April 1st to the following March 31st. The bill that is mailed in June is generally one-half of the previous year's total bill unless you have been notified by the Assessing Department of any change to your assessment. The tax rate is set by Municipal Services for the State of New Hampshire sometime in the month of October. The bill that is mailed in November will reflect the full tax amount for the current year as the gross tax. Due dates are usually around July 1st and December 1st.

8. Whom do I contact if I have questions?: If you have any questions regarding the payment of your tax bill, please call the Tax Collection Office at 603-448-3054, Monday - Thursday, 7 a.m. - 5:00 p.m. If you have any questions regarding your assessment or questions about applying for a veteran's credit or elderly exemption. please call the Assessing Office at 603-448-1499, Monday - Thursday, 7 a.m. - 5:00 p.m.

Categories

▼
Airport | Aircrafts

▼
Assessments & Revaluations

▼
Auto | Vehicle Registration

▼
Birth, Death, Divorce, Marriage

▼
Cemeteries

▼
City Government

▼
City Manager | Communication

▼
City Parks | Facilities

▼
City Sewer | Wastewater

▼
City Streets | Signs

▼
City Utilities

▼
City Water

▼
Codes, Zoning, Building Permits

▼
Construction | Engineering

▼
Dog Licensing

▼
Election | Voter Information

▼
Employment | Jobs

▼
Fire | Emergency Services

▼
GIS | Mapping

▼
Library

▼
LPD Transparency

▼
Planning | Development | Conservation

▼
Police | Law Enforcement

▼
Prosecution | Court

▼
Recreation | Sports | Programs

▼
Solid Waste & Recycling

▼
Tax Bills and Information

Live Edit

Ask LebNH

Explore Topics

Contact Us

Helpful Links

Site Links

Categories

▼ Airport | Aircrafts

▼ Assessments & Revaluations

▼ Auto | Vehicle Registration

▼ Birth, Death, Divorce, Marriage

▼ Cemeteries

▼ City Government

▼ City Manager | Communication

▼ City Parks | Facilities

▼ City Sewer | Wastewater

▼ City Streets | Signs

▼ City Utilities

▼ City Water

▼ Codes, Zoning, Building Permits

▼ Construction | Engineering

▼ Dog Licensing

▼ Election | Voter Information

▼ Employment | Jobs

▼ Fire | Emergency Services

▼ GIS | Mapping

▼ Library

▼ LPD Transparency

▼ Planning | Development | Conservation

▼ Police | Law Enforcement

▼ Prosecution | Court

▼ Recreation | Sports | Programs

▼ Solid Waste & Recycling

▼ Tax Bills and Information

Live Edit

▼
Airport | Aircrafts

▼
Assessments & Revaluations

▼
Auto | Vehicle Registration

▼
Birth, Death, Divorce, Marriage

▼
Cemeteries

▼
City Government

▼
City Manager | Communication

▼
City Parks | Facilities

▼
City Sewer | Wastewater

▼
City Streets | Signs

▼
City Utilities

▼
City Water

▼
Codes, Zoning, Building Permits

▼
Construction | Engineering

▼
Dog Licensing

▼
Election | Voter Information

▼
Employment | Jobs

▼
Fire | Emergency Services

▼
GIS | Mapping

▼
Library

▼
LPD Transparency

▼
Planning | Development | Conservation

▼
Police | Law Enforcement

▼
Prosecution | Court

▼
Recreation | Sports | Programs

▼
Solid Waste & Recycling

▼
Tax Bills and Information