Lebanon Strategic Plan

Strategic Plan Public Meeting Invitation

The City Manager’s Office invites you to a public meeting about the City of Lebanon’s Strategic Plan on February 28, 2024, from 6:00pm to 7:30pm in Council Chambers at City Hall. This is a chance for the public to share feedback and comments on the draft Strategic Plan before it receives final approval in May by the City Council. If you would prefer to attend the meeting remotely, please visit LebanonNH.gov/LIVE for remote meeting access.

In 2023, the City of Lebanon developed a Strategic Plan that works in concert with the City’s Master Plan. While the Master Plan focuses on land use, the Strategic Plan focuses on the operational issues of the City, as well as other issues outside of the scope of the Master Plan. The Strategic Plan replaces the Outcomes and Work Plan to focus on key functional areas of the City government. It is developed annually by staff with input from community partners, boards and committees, and the public. It presents a three-year outlook and will be approved by the City Council on an annual basis.

You can review the 2024-2027 Summary of Strategic Objectives, which was approved by the City Council on May 10, 2023. 

Please be aware that this is the first strategic plan for the city and is a work in progress. It is being built iteratively and openly to provide residents and community members with an interactive view. We encourage your feedback. 

You can easily find this page again by visiting LebanonNH.gov/StrategicPlan.

Strategic Plan Development and Approval

The City of Lebanon will begin its review of the staff-developed 2025-2028 DRAFT Strategic Plan on April 23 and 25, 2024 during City Council Work Sessions. 

Public input for the strategic plan will be taken during a Strategic Plan Community Conversation on February 28, 2024, and also at the regularly scheduled City Council meeting on May 1, 2024.  The City Council will review and approve the Strategic Plan at a special meeting on May 8, 2024. 

Strategic Plan Transparency 

The City of Lebanon began building its first Strategic Plan using Miro, a popular collaborative whiteboard tool. This tool allowed the City to work through its strategic planning process in an open, transparent, collaborative environment. The collaborative building experience is now complete, and the strategic plan is being migrated to our Jira project management software, where departments will continue to work on the strategic action items and KPIs. 

As we move forward, you will be able to view our progress through an interactive Strategic Plan Dashboard, which is currently under development. 

If you have questions about the Strategic Plan, please reach out to the City Manager's Office using our Department Contact Form.

Strategic Plan Development Timeline

Each year, the City of Lebanon engages in a formal review of the Strategic Plan. The annual calendar of events typically unfolds as follows:

  • January - City departments work with applicable City Boards/Committees/Commissions to update strategic objectives, task items, current state, and outcomes. 
  • March - City departments finalize the Strategic Plan updates. 
  • April - Strategic Plan Presentations at City Council Work Sessions.
  • May - Final review and approval by the City Council.